People Operations Generalist

Outset

. Own and continuously improve core People Operations processes across the employee lifecycle, including onboarding, offboarding, employee data management, internal transfers, leaves, and employment changes .

Posted 9/16/2026full-timeSan Francisco • California • United StatesMid-LevelSenior💰 $125,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the employee lifecycle, including onboarding, offboarding, and performance management, while ensuring compliance with HR practices and maintaining employee data confidentiality. Proficient in using HRIS and people data to drive insights and improve employee experience.

Highest-signal resume keywords

Human Resources ExperienceEmployee Lifecycle ManagementHRIS AdministrationPerformance ManagementEmployee Relations

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

OnboardingOffboardingEmployee Data ManagementBenefits AdministrationHR CompliancePerformance ManagementEmployee SurveysData AnalysisMulti-State Workforce ManagementOrganizational Change Support

Soft Skills

Excellent Communication SkillsHighly OrganizedAttention to DetailResourceful MindsetAbility to Manage Priorities

Tools & Technologies

HRISApplicant-Tracking SystemsPayroll SystemsCollaboration ToolsRipplingAshby

Industry Keywords

People OperationsEmployee ExperienceWorkplace PoliciesEmployee RelationsTalent Processes

About the role

Key responsibilities & impact

Own and continuously improve core People Operations processes across the employee lifecycle, including onboarding, offboarding, employee data management, internal transfers, leaves, and employment changes
Serve as a trusted point of contact for employees and managers on day-to-day people policies, workplace questions, and employee experience matters
Partner with managers to provide practical guidance on basic employee-relations matters
Help administer benefits, leave programs, payroll inputs, HRIS processes, and employee records
Maintain and improve HR policies, employee handbook content, process documentation, templates, and internal people resources
Assist with performance management and talent processes, including review cycles, goal-setting, calibration preparation, employee surveys, and engagement follow-up
Use people data to identify trends and prepare recurring reports on headcount, attrition, hiring, engagement, and other people metrics
Contribute to scaling the People function by identifying manual or unclear processes and building practical, repeatable solutions
Help build and scale an exceptional employee experience at Outset, an AI-powered user-interview research company

Requirements

What you’ll need

3–6 years of experience in Human Resources, People Operations, HR Generalist, or a similar role
Bachelor’s degree in Human Resources, Business, Psychology, or a related field, or equivalent practical experience
Experience working at a company during a period of rapid headcount growth or organizational change
Experience supporting multiple stages of the employee lifecycle, including onboarding, benefits, HRIS administration, employee relations, performance management, and offboarding
Working knowledge of employment practices and HR compliance requirements
Knowledge of employee-record confidentiality
Experience with multi-state or distributed workforces is a plus
Excellent written and verbal communication skills
Highly organized with strong attention to detail and follow-through
Comfort managing several priorities at once
Hands-on, resourceful mindset
Experience with HRIS, applicant-tracking, payroll, and collaboration tools
Familiarity with Rippling and Ashby is a plus
Legally authorized to work in the United States
Willingness to work 4 days a week onsite in the San Francisco office

Benefits

Comp & perks

Equity
Benefits administration
Leave programs
Payroll