Outset

Account Executive

• Serve as a strategic partner to executive stakeholders, guiding customers through adoption, expansion, and long-term success
• Own commercial health across a portfolio of high-value accounts, driving renewals, upsells, and advocacy
• Develop account plans and success frameworks aligned with customer business objectives
• Partner with Sales to identify and close revenue expansion opportunities within existing accounts
• Translate customer feedback into actionable input for Product and Engineering
• Forecast retention and growth metrics, providing visibility into customer health and pipeline
• Collaborate closely with Product, Sales, and Marketing to influence roadmap priorities and expand the company’s footprint within key accounts

Account Director

Operations

• Maintain accurate candidate, requisition, interview, and hiring-process data in the applicant tracking system (ATS)
• Set up and maintain job postings, interview plans, candidate communications, offer documentation, and recruiting templates
• Monitor recruiting workflows and follow up on missing interview feedback, delayed approvals, incomplete scorecards, and candidate-status updates
• Support recruiters and hiring managers with scheduling, system questions, process guidance, and administrative needs
• Assist with recruiting reporting covering pipeline activity, interview volume, candidate sources, time in stage, hiring progress, and event outcomes
• Maintain recruiting documentation, process guides, FAQ materials, interviewer resources, and candidate communication templates
• Identify recurring process gaps or manual work and recommend practical improvements
• Coordinate logistics for career fairs, university recruiting, networking events, hiring events, interview days, open houses, and virtual events
• Manage event timelines, registration, vendor communication, venue or virtual-platform details, materials, attendee lists, candidate follow-up, and post-event reporting
• Partner with recruiters, hiring managers, employee volunteers, marketing, and external partners to ensure events are organized and on brand
• Prepare event materials including signage, candidate information, talking points, swag, job collateral, interview schedules, and follow-up communication
• Support employee volunteers and event attendees with schedules, expectations, training materials, and day-of coordination
• Capture, organize, and track leads and candidate information from events in Ashby
• Ensure timely follow-up with prospective candidates and help measure event effectiveness
• Collect feedback and identify improvements to turnout, candidate experience, conversion, and operational execution

Recruiting Operations Specialist

Recruitment

• Own full-cycle recruiting for GTM roles, from headcount planning and kickoff meetings through sourcing, interviewing, offer management, and close
• Recruit across Account Executives, SDRs/BDRs, sales leadership, Customer Success, Partnerships, Demand Generation, Product Marketing, RevOps, and Marketing
• Partner with hiring managers and leadership to define hiring plans, role scope, candidate profiles, interview loops, scorecards, and decision criteria
• Build proactive talent pipelines using outbound sourcing, referrals, talent communities, events, LinkedIn Recruiter, and other channels
• Write job descriptions and candidate outreach communicating the company mission, role opportunity, team culture, and growth trajectory
• Screen and assess candidates for functional expertise, market experience, performance history, motivation, and company-values alignment
• Run structured interview processes, including interviewer preparation, scheduling, candidate communication, debrief facilitation, feedback collection, and process calibration
• Advise hiring managers on talent-market dynamics, compensation expectations, candidate availability, leveling, interview quality, and competitive closing strategies
• Lead offer development, negotiation, and closing
• Create a high-touch candidate experience from outreach through onboarding or rejection
• Maintain accurate ATS data and use funnel metrics to identify bottlenecks and improve outcomes
• Build inclusive sourcing and interview practices supporting a diverse GTM organization
• Strengthen the employer brand with People, Marketing, and GTM leadership
• Outset develops AI-powered user interviews for qualitative research, serving global enterprise brands

Fullcycle GTM Recruiter

Technical Recruiter

• Own full-cycle recruitment for technical roles from kickoff and talent-market strategy through sourcing, screening, interview management, offer development, and close
• Recruit across a range of technical functions
• Partner with hiring managers and technical leaders to define hiring goals and candidate profiles
• Write effective job descriptions and establish structured interview plans
• Build and execute targeted sourcing strategies using LinkedIn Recruiter, GitHub, technical communities, open-source ecosystems, referrals, events, and talent intelligence platforms
• Conduct recruiter screens assessing technical alignment, scope of impact, career motivation, communication, logistical fit, and compensation expectations
• Guide candidates through the hiring process with timely communication
• Coordinate interview logistics and ensure efficient, prepared, candidate-friendly interview loops
• Train and advise interviewers and hiring managers on structured interviewing, equitable assessment, candidate experience, and debriefing
• Facilitate interview debriefs, synthesize feedback, identify gaps or bias, and support timely hiring decisions
• Lead offer strategy and candidate closing, including compensation discussions and competing-offer navigation
• Maintain accurate candidate and hiring data in the ATS and report on pipeline health, search progress, and hiring risks
• Use recruiting metrics and market data to improve hiring outcomes
• Share technical talent-market insights with leadership
• Help build scalable recruiting infrastructure, including interview guides, scorecards, sourcing playbooks, templates, and operational processes
• Champion inclusive hiring and diverse candidate pipelines

Fullcycle Technical Recruiter

• Partner with recruiters and hiring managers to understand role requirements, technical stacks, business priorities, and ideal candidate profiles
• Build targeted talent maps and pipelines by function, skill set, geography, company background, and domain expertise
• Identify and engage passive candidates through LinkedIn Recruiter, GitHub, technical communities, open-source projects, industry events, referrals, alumni networks, and other sourcing channels
• Use Boolean search, X-ray search, talent intelligence tools, and market research for difficult and niche technical searches
• Write personalized outreach explaining the company mission, engineering challenges, technical environment, and career opportunity
• Conduct initial candidate conversations assessing qualifications, technical relevance, motivation, location, compensation alignment, and interest
• Present calibrated candidates to hiring teams with sourcing context and technical background
• Maintain candidate activity and pipeline data in Ashby
• Track sourcing funnel performance, response rates, candidate quality, diversity representation, and pipeline health
• Share market intelligence with recruiting and engineering leadership
• Develop long-term candidate relationships and talent communities
• Support inclusive sourcing practices
• Improve sourcing processes through documentation, automation, tooling, and repeatable research methods

Technical Sourcer

People Operations

• Own and continuously improve core People Operations processes across the employee lifecycle, including onboarding, offboarding, employee data management, internal transfers, leaves, and employment changes
• Serve as a trusted point of contact for employees and managers on day-to-day people policies, workplace questions, and employee experience matters
• Partner with managers to provide practical guidance on basic employee-relations matters
• Help administer benefits, leave programs, payroll inputs, HRIS processes, and employee records
• Maintain and improve HR policies, employee handbook content, process documentation, templates, and internal people resources
• Assist with performance management and talent processes, including review cycles, goal-setting, calibration preparation, employee surveys, and engagement follow-up
• Use people data to identify trends and prepare recurring reports on headcount, attrition, hiring, engagement, and other people metrics
• Contribute to scaling the People function by identifying manual or unclear processes and building practical, repeatable solutions
• Help build and scale an exceptional employee experience at Outset, an AI-powered user-interview research company

People Operations Generalist

• Coordinate a high volume of interviews across multiple teams, job functions, time zones, and hiring stages
• Own end-to-end interview scheduling, including complex panel interviews, last-minute changes, reschedules, and candidate communications
• Partner with recruiters, hiring managers, interviewers, and executive assistants to create efficient interview processes
• Serve as a primary candidate contact and provide timely, professional, warm communication throughout recruiting
• Maintain candidate, interview, and hiring data in Ashby
• Prepare interview agendas, collect interviewer feedback, monitor completion, and follow up to accelerate decisions
• Support recruiting events, hiring days, campus programs, referral initiatives, and other high-volume talent programs
• Coordinate candidate travel, expense reimbursements, offer-related logistics, background checks, and onboarding handoffs
• Identify scheduling bottlenecks and process issues; recommend and implement improvements
• Create and maintain recruiting documentation, templates, reporting trackers, and process guides
• Help build scalable recruiting operations as the company grows

Recruiting Coordinator

• Build and execute targeted sourcing strategies for high-priority GTM roles
• Identify and engage passive candidates through LinkedIn Recruiter, talent intelligence platforms, professional communities, referrals, events, and creative outreach channels
• Develop market maps and talent pipelines for priority functions, geographies, industries, and competitor organizations
• Partner with recruiters and hiring managers to calibrate candidate profiles and define target talent pools
• Conduct initial outreach and candidate screens assessing experience, motivation, location, compensation alignment, and interest
• Craft personalized outreach communicating the company mission, product, culture, growth stage, and role opportunity
• Maintain candidate activity, pipeline data, and sourcing insights in Ashby
• Track and report sourcing activity, outreach conversion, pipeline health, diversity representation, and sourced-candidate quality
• Build long-term relationships with prospective candidates
• Partner with the People and Talent team on employer-brand initiatives, referral programs, talent events, and inclusive sourcing strategies
• Test and improve sourcing channels, messaging, search strategies, and workflow automation