FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing digital health platforms, including Epic/MyChart integration and interoperability strategies. Proven ability to lead customer onboarding, platform reliability, and operational governance while effectively communicating complex concepts to diverse stakeholders.
Highest-signal resume keywords
Epic/MyChart IntegrationInteroperability (FHIR, HL7, SMART, OAuth)Platform Reliability ManagementCustomer Onboarding and ImplementationDocumentation and Process Discipline
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital Health ExperienceIntegration Architecture DesignData Exchange DesignChange and Release GovernanceKPI Management
Soft Skills
Strong Communication SkillsSystems ThinkingInfluencing StakeholdersOperational StabilizationProcess Improvement
Tools & Technologies
MyChartEpicVendor Management ToolsUAT Coordination ToolsIncident Command Systems
Industry Keywords
Healthcare ITDigital Health HomePatient-Facing ExperiencesOperational ToolsClinical Governance
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Own the digital experience across MyChart, Digital Health Home™ / MyCare Anywhere™, and employer partner deployments
- Own patient-facing experiences and internal operational tools supporting clinical and care delivery teams
- Manage onboarding, identity and authentication, scheduling, virtual visits, messaging, notifications, education delivery, accessibility, conversion optimization, and experience KPIs
- Own platform performance and service discipline, including uptime, vendor escalations, incident command, postmortems, root-cause analysis, change and release governance, release readiness, Go-Live, and Hypercare support
- Design and execute Epic/MyChart integration architecture and interoperability strategy
- Define interface strategy using FHIR, HL7, SMART, and OAuth
- Lead identity and authorization, data exchange design, environment strategy, and scalable partner integration guardrails
- Own customer onboarding and implementation from discovery through stabilization
- Lead requirements gathering, configuration coordination, testing and UAT, go-live planning, non-clinical training logistics, and transition to steady-state operations
- Directly lead key implementations and critical requirements sessions, UAT coordination, and go-live command when needed
- Define and govern the unified platform roadmap, backlog, and prioritization framework
- Influence platform partners’ feature decisions and translate friction into product improvements
- Establish KPI-driven prioritization discipline
- Manage vendor performance, SLAs, delivery commitments, escalations, roadmap alignment, and replacement optionality
- Partner closely with the CMIO, who owns clinical governance and safety, while owning platform design, technical execution, and operational reliability
Requirements
What you’ll need- 8+ years in digital health, healthcare IT, or Epic-integrated environments
- Demonstrated experience with Epic / MyChart integrations
- Fluency in interoperability (FHIR, HL7, SMART, OAuth)
- Experience leading platform reliability and release governance
- Experience onboarding enterprise healthcare customers
- Strong documentation and process discipline
- Proven ability to translate technical architecture into executive-ready clarity
- Experience influencing vendors and cross-system stakeholders
- Comfort operating without layers and moving between executive strategy and tactical execution
- Systems thinking and ability to see patterns beyond tickets
- Ability to stabilize current operations while structuring future systems
- Ability to communicate complex infrastructure concepts to technical and non-technical stakeholders
- Ability to navigate healthcare legacy systems and drive process improvements
Benefits
Comp & perks- Competitive compensation and benefits
- 401(k) with company match from Day 1
- Flexible, remote-first work environment with modern collaboration tools
- Professional development and leadership growth opportunities
- Opportunity to directly influence the operational success of a cutting-edge, virtual-first care model
- Collaborative, mission-driven team valuing mutual respect, empowered accountability, persistence, boldness, and belonging