Legal Case Manager – Lemon Law

Ovation Law Firm

. Act as the primary point of contact for clients through phone and email .

Posted 10/16/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $22 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management, client communication, and legal documentation processes while ensuring high levels of client satisfaction and organizational efficiency.

Highest-signal resume keywords

Case Management ExperienceLegal Document PreparationClient Communication SkillsOrganizational SkillsDigital Case Management Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Legal Document DraftingCase ReviewSettlement NegotiationEligibility ConfirmationAppointment Coordination

Soft Skills

Excellent CommunicationAttention to DetailEmpathyJudgmentCollaboration

Tools & Technologies

Digital Case Management SystemsOnline Documentation ToolsRemote Communication Platforms

Industry Keywords

Paralegal ExperienceLegal Assistant ExperienceLaw Firm ExperienceClient SatisfactionFlorida Residency

About the role

Key responsibilities & impact

Act as the primary point of contact for clients through phone and email
Provide professional and timely client updates
Guide clients through each stage of their case and explain processes clearly
Conduct case reviews to confirm eligibility and required information and documentation
Organize and maintain accurate, complete, and up-to-date case files
Coordinate appointments, legal deadlines, and follow-ups
Negotiate client settlements to maximize recovery and ensure attorney fees are funded
Draft, prepare, and assist in filing legal documents
Support attorneys and streamline case handling
Build client trust, address concerns, and maintain client satisfaction throughout the legal process

Requirements

What you’ll need

Previous case management experience preferred
Paralegal, legal assistant, or law firm experience is a strong advantage
Excellent written and verbal communication skills
Strong organizational skills and exceptional attention to detail
Ability to manage multiple cases, prioritize competing deadlines, and follow through on tasks
Comfortable using digital case management systems, online documentation tools, and remote communication platforms
Ability to work independently, exercise sound judgment, and collaborate with a distributed team
Professional, empathetic, and committed to providing an excellent client experience
Candidates must reside in Florida
Ability to work full-time, 40 hours per week

Benefits

Comp & perks

Performance-based bonuses
Health, dental, and vision insurance benefits
7 paid time off (PTO) days
7 paid holidays
Opportunity to directly influence the growth and success of a rapidly expanding law firm
Long-term growth opportunities within a fast-growing organization
Fully remote position