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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer onboarding, relationship management, and product support within the B2B SaaS and dentistry sectors. Capable of leveraging customer feedback for product improvements while maximizing customer value and reducing churn.
Highest-signal resume keywords
B2B SaaS ExperienceCustomer OnboardingRelationship ManagementCommunication SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Interpersonal SkillsStrong Work EthicProblem Solving
Industry Keywords
DentistryCustomer Health MonitoringCustomer EngagementArtificial IntelligenceHigh-Growth Startup
About the role
Key responsibilities & impact- Onboard new customers through setup, training, and platform best practices
- Build and maintain customer relationships as the primary point of contact
- Understand customer goals, challenges, and usage patterns
- Monitor customer health and engagement to identify retention and expansion opportunities
- Provide product expertise and troubleshooting support
- Collaborate with support, product, and engineering teams to resolve issues
- Gather customer feedback and advocate internally for product improvements
- Maximize customer value, reduce churn, and solve complex customer challenges
Requirements
What you’ll need- Currently a practicing dentist in Egypt
- 3+ years of professional work experience
- Experience in B2B SaaS owning a high volume book of business and/or in dentistry preferred
- Excellent communication and interpersonal skills
- Exceptional organizational skills
- Excitement to learn about artificial intelligence and dentistry
- Strong work ethic to achieve results in a high-growth startup environment
- Ability to work full time Monday-Friday, 3pm-12am Cairo time
- Completed, waived, or in-progress Egyptian military requirement while still able to work
- Current residence in Egypt
Benefits
Comp & perks- Role paid in USD
- Remote work arrangement