Head of Global Enablement

Owner.com

. Own enablement across the full customer journey, including onboarding and ramp, ongoing skill development, and adaptation to new products and workflows .

Posted 9/19/2026full-timeRemote • United States, CanadaLead💰 $270,000 - $350,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and scaling enablement functions across the customer journey, with a focus on training methodologies, performance metrics, and cross-functional collaboration. Proficient in leveraging AI tools to enhance training systems and improve sales outcomes.

Highest-signal resume keywords

Enablement Function DevelopmentSales Methodology TrainingAI-Enabled Training SystemsCoaching Frontline ManagersCustomer Lifecycle Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales MethodologyTraining DevelopmentPerformance MetricsOnboarding ProcessesSkill DevelopmentCustomer Success StrategiesHigh-Velocity SalesSMB Sales UnderstandingEnablement FrameworksManagement Fundamentals

Soft Skills

Pragmatic ApproachBuilder's MindsetCross-Functional Collaboration

Tools & Technologies

AI Tools

Industry Keywords

Customer JourneySales EnablementTraining SystemsPerformance ImprovementSales Coaching

About the role

Key responsibilities & impact

Own enablement across the full customer journey, including onboarding and ramp, ongoing skill development, and adaptation to new products and workflows
Design and roll out sales methodology training covering discovery, pain quantification, and selling across multiple product lines
Build scalable, AI-enabled systems for training and content delivery
Partner with technical teams to define product and positioning information needed for consistent training
Train frontline sales and Customer Success managers on coaching and management practices
Build systems that help managers reinforce methodology across teams
Tie enablement work to metrics such as time to first call, ramp velocity, and call quality
Identify top-performer practices and build repeatable systems
Determine enablement structure across inbound, outbound, launch, and success motions
Build and develop the enablement team over time
Partner cross-functionally with Sales, Customer Success, Customer Support, Product, and People
Report to the Chief Revenue Officer
Travel to the sales office in Toronto

Requirements

What you’ll need

Track record of building an enablement function or methodology from the ground up, ideally at a company that scaled from early-stage through high growth
Experience owning enablement across the full customer lifecycle, including sales, onboarding, ongoing skill development, and success/retention/expansion
Direct experience selling or enabling in an SMB or high-velocity sales motion
Understanding of how SMB or high-velocity sales differs from enterprise, procurement-driven selling
A framework or methodology built or trained at a previous company, with evidence of measurable improvements in seller performance
Comfort using AI tools to build scalable enablement systems
Pragmatic, business-first approach to enablement
Experience training and coaching frontline managers on management fundamentals
Builder's mindset and willingness to be hands-on
Must be based in the United States or Canada

Benefits

Comp & perks

Generous pre-IPO equity package
Comprehensive health coverage
Remote-first workplace
Unlimited PTO
Extra fun perks