Assistant General Manager

Oxford Collection Hotels

. Support the General Manager in overseeing day-to-day hotel operations .

Posted 10/3/2026full-timeBoise • Idaho • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in hotel operations, focusing on guest satisfaction, team performance, and financial management. Proficient in budget control, employee development, and compliance with labor laws.

Highest-signal resume keywords

Hotel Operations ManagementBudget Control and P&L ReviewsGuest Satisfaction EnhancementTeam Leadership and DevelopmentStrong Computer Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget ControlP&L ReviewsEmployee TrainingPayroll ManagementOperational Efficiency

Soft Skills

Excellent OrganizationTime ManagementProblem SolvingCommunication Skills

Certifications & Qualifications

Valid Driver's LicenseWork Permit

Industry Keywords

Hospitality ManagementGuest ExperienceLabor Laws ComplianceEmployee RelationsSanitation and Cleanliness

About the role

Key responsibilities & impact

Support the General Manager in overseeing day-to-day hotel operations
Ensure guest satisfaction, operational efficiency, sanitation, cleanliness, and team performance
Manage leadership across front office, housekeeping, food and beverage, and maintenance
Control operating expenses, labor costs, budgets, forecasts, and profitability
Complete monthly and quarterly budget and P&L reviews
Review invoices, direct billing, collections, payments, and reconciliations
Serve as direct report and first point of contact for department leadership
Assist with hotel goals, property improvements, and capital expenditure suggestions
Inspect property presentation and participate in management and department meetings
Communicate with the home office and fill in for the General Manager when absent
Assist department managers with recruiting, hiring, training, coaching, development, and performance evaluations
Investigate employee relations and safety issues and support return-to-work processes
Review schedules and complete payroll in compliance with labor laws
Anticipate guest needs, enhance guest experiences, and resolve complaints
Monitor guest feedback and implement service improvements
Complete daily activity logs and communicate shift information
Adhere to attendance policies and perform other assigned duties

Requirements

What you’ll need

High school diploma or equivalent required
Two- or four-year college degree preferred
At least three years of progressive experience in a hotel or related hospitality field
Prior General Manager experience preferred
Must be a United States citizen or possess a valid work permit
Must have a valid driver's license and meet company driving standards
Must have strong computer skills
Must have excellent organization and time management skills
Must be able to work long hours, including nights, evenings, and weekends
Occasional overnight travel required
Must be able to perform specified grasping, manipulation, repetitive hand and arm movements, squeezing, and overhead reaching
Must be able to work indoors or outside and stand throughout the day
Must be able to frequently lift up to 20 lbs and occasionally lift up to 50 lbs with assistance
Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces, and climb stairs occasionally
Must be able to work outside in rain, wind, snow, and heat
Successful completion of pre-employment screening required

Benefits

Comp & perks

Competitive pay and performance-based incentives
Medical, dental, and vision coverage
401(k) with profit sharing
Generous paid time off
Exclusive discounts at company properties
Ongoing training, leadership development, and career growth opportunities