Assistant General Manager

Oxford Collection Hotels

. Support the General Manager in overseeing day-to-day hotel operations .

Posted 11/11/2026full-timePismo Beach • California • United StatesMid-LevelSenior💰 $80,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in hotel operations, focusing on guest satisfaction, operational efficiency, and team performance. Proficient in budget management, employee development, and compliance with labor laws.

Highest-signal resume keywords

Hotel Operations ManagementBudgeting And ForecastingGuest Satisfaction EnhancementEmployee Development And TrainingSafety Program Oversight

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget ManagementP&L ReviewInvoice ReviewPayroll ComplianceOperational Efficiency

Soft Skills

LeadershipOrganizationTime ManagementCommunicationProblem Solving

Tools & Technologies

Computer SkillsAttendance Policies

Certifications & Qualifications

Valid Driver's LicenseWork Permit

Industry Keywords

HospitalityGuest ExperienceSafety ProgramLabor LawsHotel Management

About the role

Key responsibilities & impact

Support the General Manager in overseeing day-to-day hotel operations
Ensure guest satisfaction, operational efficiency, sanitation, cleanliness, and team performance
Provide leadership across front office, housekeeping, food and beverage, and maintenance departments
Evaluate and control operating costs, labor costs, budgets, forecasts, and profitability
Investigate and report employee and guest safety incidents
Complete monthly and quarterly budget and P&L reviews
Review invoices, direct billing, collections, payments, and reconciliations
Serve as direct report and first point of contact for department leadership
Assist with hotel goals, property improvements, and capital expenditure suggestions
Inspect the property and participate in management and department meetings
Fill in for the General Manager during their absence
Assist with recruiting, hiring, training, employee development, coaching, support, and performance evaluations
Oversee the Safety Program and assist with the RTW program
Review schedules and complete payroll in compliance with labor laws
Anticipate guest needs, enhance guest experiences, and resolve complaints
Monitor guest feedback and implement improvements
Communicate with hotel staff and home office
Complete daily activity logs and adhere to attendance policies
May participate in the hotel drivers program
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent required
Two or four year college degree preferred
At least three progressive experience in a hotel or related hospitality field
Prior General Manager experience preferred
Must be a United States citizen or possess a valid work permit
Must have valid drivers license and meet company driving standards
Must have strong computer skills
Must have excellent organization and time management skills
Long hours sometimes required, including nights, evenings and weekends
Occasional overnight travel is required
Must be able to perform the listed grasping, manipulation, repetitive movement, squeezing, reaching, standing, lifting, bending, squatting, crawling, kneeling, pushing, pulling, walking, and stair-climbing duties
Must be able to work indoors or outside in varied weather conditions
All offers are contingent on pre-employment screening

Benefits

Comp & perks

Competitive pay and performance-based incentives
Medical, dental, and vision coverage
401(k) with profit sharing
Generous paid time off
Exclusive discounts at the properties
Ongoing training, leadership development, and career growth opportunities