Service Delivery Automation Analyst

Oyster

. Map payroll processes from start to finish, including system flows, validation, calculations, reconciliation, reporting, deadlines, country-specific rules, and exceptions .

Posted 10/20/2026full-timeRemoteMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in payroll process mapping, automation, and validation, with a strong focus on using tools like n8n and Alteryx to enhance operational efficiency. Proficient in data analysis, API integrations, and ensuring compliance with payroll regulations across multiple countries.

Highest-signal resume keywords

Payroll Process MappingWorkflow Automation Using n8nData Analysis With SQLExperience With LLMsMulti-Country Payroll Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll OperationsProcess ImprovementData ValidationAPI IntegrationAutomation TestingGross-To-Net CalculationsReconciliationError HandlingJavaScriptPython

Soft Skills

Clear CommunicationProject OwnershipProblem-Solving

Tools & Technologies

N8nAlteryxZapierPower AutomateZendeskLLM ToolsService PlatformsDatabasesAPIs

Industry Keywords

EMEA RegionEmployer of Record ServicesFinance OperationsHR OperationsStatutory DeductionsTaxable Benefits

Tech Stack

Tools & technologies

JavaScriptPythonSQL

About the role

Key responsibilities & impact

Map payroll processes from start to finish, including system flows, validation, calculations, reconciliation, reporting, deadlines, country-specific rules, and exceptions
Identify repetitive tasks, manual checks, recurring problems, customer and Team Member impact, risks, implementation effort, and cross-country applicability
Remove unnecessary process steps and prevent missing information, avoidable requests, and errors before payroll
Translate payroll policies and requirements into documented, version-controlled rules with effective dates and required data
Use LLMs to interpret requests, extract information from documents and emails, and route cases appropriately
Build validation checks for AI-generated outputs before they affect payroll
Create, connect, and maintain workflows using n8n, Alteryx, LLM tools, service platforms, payroll systems, databases, APIs, and internal tools
Select rule-based logic, workflow automation, AI, or human review according to the task
Implement audit trails, error handling, alerts, exception queues, and approval controls
Prototype and test automations against real payroll scenarios, unusual cases, and exceptions
Conduct shadow testing and parallel runs before live payroll changes
Automate information sharing, payroll-input checks, pay-impact exception identification, and payroll-to-invoice reconciliation
Monitor performance, troubleshoot issues, measure improvements, and improve or retire solutions after launch
Partner with Product, Engineering, and Data on platform-level solutions and convert operational insights into requirements and examples
Apply privacy, security, and responsible-AI standards to sensitive payroll information and escalate uncertain or compliance-sensitive cases

Requirements

What you’ll need

Currently based within the EMEA region
3+ years of relevant experience in operations automation, process improvement, business or process analysis, payroll operations, internal tooling, or a similar field
Built workflows into production using n8n, Alteryx, Make, Zapier, Power Automate, or similar tools
Experience monitoring and maintaining production automations after launch
Experience using LLMs to convert unstructured text or documents into usable data
Experience with APIs, webhooks, and system integrations
SQL and data analysis skills, including investigating, combining, and validating information from multiple sources
Ability to turn inconsistent inputs, unusual cases, and complex requirements into clear rules and data requirements
Understanding of checks, controls, discrepancy investigation, and accuracy requirements affecting payroll
Ability to explain technical ideas clearly to non-technical colleagues
Ability to own projects through implementation, testing, launch, monitoring, and maintenance
Authorization to work where you live
Experience with multi-country payroll, Employer of Record services, finance operations, or HR operations would be helpful
Understanding of gross-to-net calculations, payroll cut-offs, statutory deductions, taxable benefits, expense taxability, and reconciliation would be helpful
Experience validating or reconciling payroll or financial data would be helpful
Familiarity with Zendesk or other customer service platforms would be helpful
Hands-on n8n or Alteryx experience would be helpful
Experience with prompt design, AI agents, or RAG workflows would be helpful
JavaScript or Python skills would be helpful
Experience measuring operational improvements using accuracy, processing time, service-level, or error-rate metrics would be helpful

Benefits

Comp & perks

Fully remote work from home
Work from anywhere, subject to authorization to work where you live
40 days off per year, including holidays and vacation, or more if required by country
Plumm mental well-being service
Monthly wellbeing allowance in ThanksBen wallet
At least three months’ paid parental leave for all new parents
Job protection for up to 12 months or as required locally
Laptop and home office equipment stipend
Asynchronous, collaborative work environment
Inclusive, global work environment
Reasonable accommodations throughout the recruiting process