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P & S Consultants

Head of Service Delivery – Oracle Health Implementation Leadership

P & S Consultants

. Own end-to-end service delivery performance across all company engagements, including scope, schedules, quality, resourcing, financial performance, and risk .

Posted 9/25/2026full-timeRemote • United StatesSenior💰 $200,000 - $250,000 per yearWebsite

Tech Stack

Tools & technologies
Cyber SecurityOracle

About the role

Key responsibilities & impact
  • Own end-to-end service delivery performance across all company engagements, including scope, schedules, quality, resourcing, financial performance, and risk
  • Build and lead a scalable service delivery operating model with clear roles, accountability, governance, escalation paths, delivery practices, and reporting
  • Define, implement, and manage delivery KPIs
  • Ensure engagements meet performance targets, contractual commitments, governmental requirements, and applicable Service Level Agreements
  • Serve as senior delivery representative with healthcare customers, technology vendors, system integrators, prime contractors, and partners
  • Lead and develop service delivery leaders, program and project managers, functional and technical leads, consultants, and subject matter experts
  • Build capable managers and a collaborative, accountable consulting culture
  • Provide coaching, cross-training, and assignment opportunities to support employee growth and changing program needs
  • Ensure compliance with government/client labor category requirements, training, and certification standards
  • Own financial performance of the consulting organization and programs, including budgets, forecasts, burn rates, revenue, margin, funding, and resource utilization
  • Partner with Corporate Finance and the Contract Program Management Office on forecasting, invoicing, funding management, reporting, and FAR/DFARS compliance
  • Represent Service Delivery in contract negotiations, modifications, and performance reviews
  • Partner with Growth leadership on staffing, workforce planning, onboarding, delivery readiness, pursuits, proposals, and post-award transitions
  • Identify opportunities for adjacent services, increased workshare, contract expansion, and follow-on work
  • Identify future delivery capabilities in data interoperability, cybersecurity, health analytics, training, clinical informatics, EHR sustainment, and related transformation services
  • Establish a scalable model enabling concurrent initiatives with consistent governance, visibility, quality, and accountability

Requirements

What you’ll need
  • 10+ years of experience leading large, complex healthcare IT programs in a consulting or professional services company
  • Oracle Health expertise strongly preferred
  • Proven success leading multi-task-order portfolios and large-scale implementations
  • Experience overseeing several major initiatives concurrently
  • Experience with government healthcare modernization programs ideal
  • Proven experience building and scaling large consulting teams, including leading managers and senior leaders
  • Ability to establish consistent governance, performance measures, and operating practices across multiple programs
  • Strong financial and business judgment
  • Experience managing P&L, budgets, forecasts, utilization, funding, revenue, and margin
  • Ability to use operating and financial data to guide decisions and provide clear reporting
  • Strong understanding of federal acquisition and delivery environments, including FAR/DFARS requirements and task order management, strongly preferred
  • U.S. citizenship
  • Ability to obtain the required federal clearance

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k)
  • Paid holidays
  • Paid time off
  • Remote work arrangement