Director of Off-Premise

Pacific Catch

. Own Pacific Catch's delivery, takeout, and catering business end-to-end .

Posted 10/2/2026full-timeRemote • California • United StatesLead💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing delivery, takeout, and catering operations, with a strong focus on sales growth, partner negotiations, and operational efficiency. Proficient in leveraging technology and analytics to optimize performance and enhance customer experience.

Highest-signal resume keywords

Delivery And Catering ManagementB2B Sales ExperiencePartner Negotiation SkillsAnalytical Skills With P&L And ExcelExperience With Delivery Platforms

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Restaurant OperationsSales Pipeline DevelopmentOrder Accuracy StandardsRevenue Recapture StrategiesCatering Pricing StrategyMenu OptimizationOperational KPI ReportingData AnalysisPromotional Spend MeasurementThird-Party Delivery Revenue Growth

Soft Skills

Clear CommunicationTraining And InfluencingCollaboration With General ManagersPassion For Guest Experience

Tools & Technologies

DoorDashUber EatsGrubhubEzCaterOtterBI Dashboards

Industry Keywords

CateringOff-Premise SalesMulti-Unit BrandFood Quality StandardsPartner-Funded Promotions

About the role

Key responsibilities & impact

Own Pacific Catch's delivery, takeout, and catering business end-to-end
Grow sales across third-party delivery, B2B, and catering channels
Protect margin through partner terms and pricing
Ensure orders are accurate, on time, and fresh
Partner with Operations, Marketing, Culinary, Finance, and restaurant General Managers
Grow third-party delivery revenue by adding partners and locations and driving order frequency
Negotiate and manage commission rates, fees, and partner-funded promotions
Research, evaluate, and launch new delivery and B2B partners
Own third-party delivery marketing plans, including listings, photography, ratings, promotions, and sponsored placement
Manage indirect catering through ezCater and optimize menus, rankings, and reviews
Build direct catering through B2B sales and corporate account development
Partner with General Managers on local store marketing initiatives
Select and implement technology for direct catering ordering
Guide catering pricing strategy and provide input to culinary/product planning
Set and enforce standards for order accuracy, on-time production, and handoff
Own packaging standards for food quality, temperature, and brand presentation
Maintain menus and the Otter platform across all channels and troubleshoot operational issues
Train and support General Managers and restaurant teams on off-premise procedures
Lead revenue recapture for errors, disputes, and chargebacks
Report sales growth by partner, channel, and location
Measure marketing effectiveness and return on promotional spend
Track revenue recapture results and trends
Publish operational KPIs and drive action with Operations

Requirements

What you’ll need

7+ years of experience in restaurant operations or growth roles
3+ years leading off-premise, delivery, or catering for a multi-unit brand
Hands-on expertise with DoorDash, Uber Eats, Grubhub, ezCater, and aggregation tools such as Otter
Proven record negotiating partner agreements and building profitable, scalable revenue channels
Strong analytical skills; comfortable with P&L, POS data, and Excel/BI dashboards
B2B or catering sales experience; able to build a sales pipeline and close corporate accounts
Credible with GMs and kitchen teams; a clear communicator who trains and influences without direct authority
Passion for high-quality, fresh food and guest experience
Willingness to travel to restaurant locations regularly
Ability to sit, stand, and walk for varying periods throughout the workday
Ability to frequently use a computer, keyboard, mouse, telephone, and other standard office equipment
Ability to reach, bend, stoop, and frequently lift up to 25 pounds
Ability to move throughout restaurant locations as needed, including navigating kitchens, dining areas, service areas, and other operational spaces

Benefits

Comp & perks

Bonus
Remote work
Regular travel to restaurant locations in Southern California and Northern California