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Documentation Executive
Pacific International Lines (PTE) Ltd. Handle all documentation matters covering export and import processes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in handling export and import documentation, ensuring compliance with Ecuadorian customs laws and regulations while maintaining high customer service standards. Proficient in shipping documentation processes, including Bills of Lading preparation and collaboration with various stakeholders in the logistics industry.
Highest-signal resume keywords
Bachelor's Degree In International BusinessExperience In Sea Shipping DocumentationKnowledge Of Ecuadorian Customs LawsProficiency In Preparing Bills Of LadingIntermediate Spoken English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Shipping Documentation ProcessingCustoms ComplianceCargo ValidationInvoicing ProceduresExport And Import OperationsKnowledge Of IncotermsDocumentation Software ProficiencyMS Office ProficiencyMultitaskingHigh-Pressure Situation Management
Soft Skills
Strong Communication SkillsNegotiation SkillsInterpersonal SkillsTeam SpiritAdaptabilityCustomer-Centric MindsetProactive ApproachCollaborative Attitude
Tools & Technologies
Shipping And Logistics SoftwareLMS
Industry Keywords
Export ProcessesImport ProcessesCustoms ProcessesShipping LinesFreight ForwardersBack-Office Shared ServicesVessel ClosureCargo ReleasesShipping Documentation SupportOperational/Logistics Schedules
About the role
Key responsibilities & impact- Handle all documentation matters covering export and import processes
- Follow up on port and customs processes
- Transmit manifests, corrections, retransmissions, and cargo releases
- Coordinate with ports, warehouses, shipping lines, freight forwarders, customs, and back-office shared service centers
- Ensure accurate and timely completion of shipping documents for customer release
- Collaborate with internal stakeholders in Brazil and Shared Services Centers to complete and release documents, reduce errors, and increase productivity
- Submit customs references on time and gather required information before vessel arrival, departure, and closure cut-off dates
- Ensure charges are invoiced promptly and invoicing procedures are followed correctly
- Close vessels and complete manifests
- Maintain current knowledge of export and import customs requirements and ensure compliance
- Monitor exceptions and ensure back-office queries are handled promptly
- Monitor outstanding revenue and communicate with relevant parties to ensure shipments are invoiced correctly and on time
- Process shipment-related exceptions in LMS
- Provide immediate responses to customer inquiries and timely information to customs and terminals
- Provide shipping documentation support and maintain high customer service standards
Requirements
What you’ll need- Bachelor’s degree in International Business, Logistics, or related field
- Experience in customer service within the shipping or logistics industry
- Experience in sea shipping documentation
- Knowledge of Ecuadorian customs laws and regulations, including regulations and restrictions
- Previous experience with documentation processing software
- Proficiency in preparing all types of Bills of Lading (MBL and HBL)
- Experience validating cargo and shipment information
- Intermediate spoken English and strong technical written English
- Availability to work operational/logistics schedules
- Knowledge of maritime and air import and export operations
- Knowledge of Incoterms and documents related to import and export operations
- Ability to follow regulations and procedures in a strictly regulated environment
- Strong communication, negotiation, and interpersonal skills
- Team spirit and adaptability
- Proficiency in MS Office
- Customer-centric mindset
- Ability to multitask and handle high-pressure situations
- Familiarity with shipping and logistics software
- Proactive and solution-oriented approach
- Collaborative team-player attitude
- Brazilian nationality or current legal right to work in Brazil
Benefits
Comp & perks- Opportunities for professional growth and development
- Work in a dynamic and collaborative environment
- Opportunity to be part of a leading global carrier with a strong focus on sustainability and innovation