Unified Communications Sales Engineer

Pacific Office Automation

. Work with sales to develop advanced system configurations and designs based on customer needs .

Posted 11/7/2026full-timeUnited StatesJuniorMid-Level💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Voice, Video, and Mobile Communications, with a strong focus on technical sales support and customer engagement. Proficient in creating advanced system configurations and providing consultative support to sales teams and customers.

Highest-signal resume keywords

Technical Sales ExperienceVoice, Video, Mobile Communications ExpertiseMitel and Intermedia Solutions KnowledgeBasic Networking SkillsConsultative Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Voice CommunicationsVideo CommunicationsMobile CommunicationsContact Center SolutionsBusiness ApplicationsIntegrationsNetworking ProtocolsVirtualization TechnologiesData Center ArchitecturesProject Implementation

Soft Skills

Customer Service OrientationProblem-Solving AbilityAttention to DetailPositive AttitudeInitiative

Tools & Technologies

Mitel SolutionsIntermedia SolutionsVirtual Lab Environments

Industry Keywords

RFIsRFQsRFPsSales EngineeringCompetitive Solutions

About the role

Key responsibilities & impact

Work with sales to develop advanced system configurations and designs based on customer needs
Perform advanced technical presentations for customers and prospects remotely and in person
Provide technical and sales support in the assigned territory
Create scopes of work for sales
Assist with formal sales plans and proposals
Support technical fulfillment of RFIs, RFQs, and RFPs in the assigned territory
Create customer pilot and proof-of-concept solutions
Serve as a subject matter expert for designated products and technologies
Provide consultative support to Sales Engineers, sales teams, and customers
Support sales engineering team virtual lab environments
Transfer industry, technical, and product knowledge to sales teams and customers
Monitor relevant competitive solutions, products, and services
Maintain and track sales appointments and closed opportunities
Perform other duties as assigned

Requirements

What you’ll need

Experience with installing and supporting Mitel and Intermedia solutions preferred; other enterprise products welcome
At least 2 years of knowledge and demonstrated operating experience in one or more of Voice, Video, Mobile Communications, Fixed Mobile Convergence, Contact Center, Business Applications and Integrations
Basic networking skills including protocol and compliance knowledge required
Familiarity with virtualization technologies and data center architectures
Network security knowledge a plus but not required
1 year of technical sales experience preferred
Strong initiative and action-oriented approach
Positive attitude, attention to detail, and sense of urgency
Customer service orientation and problem-solving ability
Ability to coordinate across various groups and functional teams
Ability to teach and mentor team members
Ability to work with minimal supervision
Ability to implement, drive, and track projects
Ability to apply solutions, technology, and products to business opportunities
Willingness to travel occasionally and work outside normal business hours

Benefits

Comp & perks

Advancement and growth into leadership roles
Team-player environment
Medical/Dental/Vision/Life insurance plans
Matched 401k
PTO, Vacation, Sick Leave
FSA/HSA programs
Training and certification opportunities
Equal employment opportunity workplace