Unified Communications Sales Engineer

Pacific Office Automation

. Work with sales to develop advanced system configurations and designs based on customer needs .

Posted 11/7/2026full-timeUnited StatesJuniorMid-Level💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Mitel and Intermedia solutions, providing consultative support and technical presentations to sales teams and customers. Capable of creating advanced system configurations and scopes of work while maintaining a customer service-oriented approach.

Highest-signal resume keywords

Mitel Solutions ExpertiseTechnical Sales ExperienceVoice And Video CommunicationsNetworking SkillsCustomer Service Orientation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mitel SolutionsIntermedia SolutionsVoice CommunicationsVideo CommunicationsMobile CommunicationsContact Center SolutionsBasic Networking SkillsVirtualization TechnologiesData Center ArchitecturesProject Implementation

Soft Skills

Attention To DetailProblem SolvingInitiativeMentoringCoordination

Tools & Technologies

Unified Communications SolutionsSales Support ToolsVirtual Lab Environments

Industry Keywords

Sales EngineeringTechnical PresentationsRFIRFQRFPCustomer Pilot SolutionsProof-Of-Concept Solutions

About the role

Key responsibilities & impact

Work with sales to develop advanced system configurations and designs based on customer needs
Perform advanced technical presentations for customers and prospects remotely and in person
Provide technical and sales support in the assigned territory
Create scopes of work for sales
Assist with formal sales plans and proposals
Provide technical support for RFIs, RFQs, and RFPs
Create customer pilot and proof-of-concept solutions
Serve as a subject matter expert for selected products and technologies
Provide consultative support to Sales Engineers, sales teams, and customers
Support sales engineering team virtual lab environments
Transfer industry, technical, and product knowledge to sales teams and customers
Monitor competitive solutions, products, and services
Maintain and track sales appointments and closed opportunities
Provide local industry training, solution design, and demonstrations for Mitel and Intermedia phone solutions
Support proper design, implementation, and support of unified communications solutions

Requirements

What you’ll need

Experience with installing and supporting Mitel and Intermedia solutions preferred; other enterprise products welcome
At least 2 years of knowledge and demonstrated operating experience in one or more of: Voice, Video, Mobile Communications, Fixed Mobile Convergence, Contact Center, Business Applications and Integrations
Basic networking skills, including protocol and compliance knowledge
Familiarity with virtualization technologies and data center architectures
Network security knowledge is a plus but not required
Strong initiative and action-oriented approach
Positive attitude, attention to detail, and sense of urgency
Customer service-oriented and problem solver
Ability to coordinate across various groups and functional teams
Ability to teach and mentor team members
Ability to complete responsibilities with minimal supervision
Ability to implement, drive, and track projects
Ability to apply solutions, technology, and products to a business opportunity
1 year of technical sales experience preferred
Must be willing to travel occasionally and work outside normal business hours

Benefits

Comp & perks

Advancement and growth into leadership roles
Team-player environment
Medical/Dental/Vision/Life insurance plans
Matched 401k
PTO, Vacation, Sick Leave
FSA/HSA programs
Training and certification opportunities
Growth opportunities