Practice Manager

Pacific Smiles Group

. Lead, mentor and motivate the team to deliver an exceptional patient experience .

Posted 11/10/2026full-timeGeelong • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing dental operations, ensuring compliance with clinical policies, and fostering a patient-centered environment. Capable of mentoring teams, optimizing patient flow, and driving business growth through community engagement.

Highest-signal resume keywords

Dental Operations ManagementTeam LeadershipPatient CareCompliance with Clinical PoliciesAppointment Scheduling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Roster ManagementPatient Flow OptimizationKey Performance Metrics MonitoringOperational Policy ComplianceGeneral Dental Care Support

Soft Skills

Leadership SkillsCommunication SkillsOrganizational SkillsAttention to DetailSolutions-Focused Mindset

Certifications & Qualifications

Blue Card for Paid Employment

Industry Keywords

Healthcare OperationsDental Practice ManagementPatient ExperienceCommunity RelationshipsTeam Development

About the role

Key responsibilities & impact

Lead, mentor and motivate the team to deliver an exceptional patient experience
Manage rosters, appointment scheduling, patient flow and centre presentation
Support Dentists in delivering efficient, high-quality general dental care
Build local community relationships and grow the centre’s patient base
Ensure compliance with clinical and operational policies and procedures
Monitor key performance metrics and identify improvement opportunities
Partner with the Regional Manager on business goals, team development and centre growth
Lead the Waurn Ponds 3-chair dental centre and manage day-to-day operations

Requirements

What you’ll need

Experience in dental or healthcare operations as a Practice Manager, Senior DA or team leader
Confidence managing the daily operations of a busy centre
Strong leadership and communication skills, with the ability to coach and develop others
Excellent organisational skills and attention to detail
A proactive, solutions-focused mindset and willingness to roll up your sleeves
A genuine passion for patient care and teamwork
To work in Dental in QLD, required to hold a Blue Card for paid employment (at no cost to you)

Benefits

Comp & perks

Permanent full-time position (Monday to Friday roster, so your weekends are your own)
Competitive salary package with genuine career progression
Ongoing training, coaching and leadership development
Hands-on support from experienced regional and national operations teams
A growing national network offering long-term career pathways
Enviable lifestyle with Torquay, the Surf Coast and the Great Ocean Road nearby and Geelong’s city amenities minutes away
Blue Card for paid employment in Queensland at no cost to you