Healthcare Field Engineer

PACS

. Support and improve enterprise technology infrastructure, healthcare information systems, and end-user computing environments across skilled nursing and senior living facilities .

Posted 10/24/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $80,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supporting and optimizing enterprise technology infrastructure and healthcare information systems, with a strong focus on EHR systems integration and compliance with HIPAA and SOC standards. Proven ability to deliver technical support and solutions that enhance user experience across diverse environments.

Highest-signal resume keywords

EHR Systems ImplementationMicrosoft Azure ExperienceNetwork Configuration and TroubleshootingHealthcare Technology Security ComplianceTechnical Support for End Users

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Field-Based IT SupportActive Directory AdministrationWindows 11 TroubleshootingApple iOS DeploymentChromeOS TroubleshootingTelecommunications TechnologiesPrinter Hardware SupportPSA Tools ExperienceRMM Tools ExperienceCloud Technologies

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationAnalytical SkillsProblem-Solving SkillsAbility to Manage Multiple Priorities

Tools & Technologies

Microsoft OfficeSharePointVoIP TechnologiesPOTSEFaxATA DevicesNetworking EquipmentCloud Platforms

Industry Keywords

Healthcare Information SystemsHIPAA ComplianceSOC StandardsEnd-User ComputingInfrastructure Assessments

Tech Stack

Tools & technologies

AWSAzureCloudiOSMacOSVoIP

About the role

Key responsibilities & impact

Support and improve enterprise technology infrastructure, healthcare information systems, and end-user computing environments across skilled nursing and senior living facilities
Implement, maintain, and optimize EHR systems and other clinical applications
Ensure seamless integration of clinical applications within the enterprise environment
Collaborate with clinical, operational, and business stakeholders to understand workflow requirements
Deliver technology solutions that enhance user experience and productivity
Implement security controls and conduct risk assessments
Support adherence to HIPAA and SOC standards
Troubleshoot and resolve hardware, software, networking, telecommunications, and cloud-related issues
Provide technical support to end users
Travel to facilities for onsite support, infrastructure assessments, modernization initiatives, and technology deployments
Travel up to 80% to facilities within the assigned state
Occasionally travel to facilities in other states
Participate in regular on-call support rotations

Requirements

What you’ll need

Minimum of five (5) years of field-based IT support or infrastructure experience
Hands-on experience with Microsoft Azure and/or AWS
Active Directory and file share administration experience
Desktop and end-user support experience
Windows 11, Microsoft Office, and SharePoint deployment and troubleshooting experience
Apple iOS and macOS deployment and troubleshooting experience
ChromeOS deployment and troubleshooting experience
PSA and/or RMM tools experience
Printer hardware and software support experience
Telecommunications technologies experience, including POTS, VoIP, fax, eFax, and ATA devices
Network configuration, administration, and troubleshooting experience
Ability to sit, stand, walk, speak, drive, and operate a computer for extended periods
Ability to lift and carry up to 25 pounds
Ability to bend, stoop, climb stairs, and work in confined spaces
Ability to install, connect, and test networking equipment and cabling
Ability to travel by vehicle and airplane as needed
Ability to travel up to 80% to facilities within the assigned state
Participation in regular on-call support rotations
Strong written and verbal communication skills
Analytical and problem-solving skills
Understanding of healthcare technology security, compliance, and data protection requirements
Ability to manage multiple priorities and work effectively in diverse facility environments

Benefits

Comp & perks

Medical, dental, and vision plans
Generous paid time off and holidays
Health Savings Accounts (HSA)
Flexible Spending Accounts (FSA)
401(k) plan with company contributions
Employee Assistance Plan (EAP) providing confidential support
Inclusive workplace and equal opportunity commitment