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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Brazilian Consumer Protection Law, civil litigation, and contract negotiation, with a strong focus on managing legal risks and compliance within financial services and technology sectors. Proven ability to provide strategic legal advice, oversee litigation portfolios, and collaborate effectively with cross-functional teams.
Highest-signal resume keywords
Law DegreeActive OAB RegistrationCivil And Consumer LitigationBrazilian Consumer Protection CodeContract Negotiation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Litigation ManagementLegal AnalysisCommercial Agreement DraftingVendor Agreement NegotiationLegal Budget ControlLegal KPI MonitoringDocument GovernanceSettlement NegotiationConsumer Claims ManagementLegal Risk Assessment
Soft Skills
CollaborationCommunicationStrategic ThinkingProblem SolvingLeadership
Tools & Technologies
Legal Request Management ToolsAutomation ToolsArtificial Intelligence Applications
Certifications & Qualifications
OAB Registration
Industry Keywords
ProconSmall Claims CourtsCentral Bank RegulationsPayment InstitutionsFinancial ServicesGeneral Data Protection Law (LGPD)Credit OriginationMarketplace AgreementsRetail AgreementsFIDCs
About the role
Key responsibilities & impact- Support Product, Sales, Marketing, Collections, Customer Service, Operations, and Finance with concise legal opinions that clearly identify risks and propose alternatives.
- Assess new products, campaigns, commercial policies, and customer journeys from the perspective of the Brazilian Consumer Protection Code and regulations applicable to payment institutions.
- Work collaboratively with Compliance, Risk, and AML/CFT teams.
- Lead the strategy and oversight of the litigation portfolio, defining legal arguments, settlement approval levels, and provisioning criteria together with Finance.
- Monitor the Electronic Judicial Domicile and procedural communications, ensuring deadline control and preventing missed procedural deadlines.
- Standardize legal arguments and defense templates, especially for high-volume consumer claims.
- Provide executive-level analysis of litigation, including volume, nature, root causes, and feedback to the areas originating the claims.
- Draft, review, and negotiate commercial, partnership, technology, vendor, and NDA agreements, as well as instruments related to financial operations.
- Standardize templates, critical clauses, and negotiation playbooks, reducing cycle time without compromising contractual protection.
- Establish and maintain document governance, including version control, retention, validity periods, renewals, and signing authorities.
- Manage the portfolio of external law firms, including scope, technical quality, deadlines, and service levels.
- Control the legal budget, monitoring fees, court costs, and provisions, with a clear rationale for work handled in-house versus outsourced.
- Define and monitor Legal KPIs and SLAs.
- Establish and maintain the intake workflow for legal requests in the internal tool, including triage, prioritization, and traceability.
- Prepare periodic reports for the Executive Board, using executive-level language and clearly highlighting decisions required.
- Oversee matters involving Procon, Small Claims Courts, Consumidor.gov, Reclame Aqui, and the registration of customer complaints with the Central Bank (RDR), with defined deadlines, owners, and metrics.
- Ensure consistency in positions and communications across Customer Service, the Ombudsman’s Office, Legal, and external authorities.
Requirements
What you’ll need- Law degree and active registration with the Brazilian Bar Association (OAB).
- Proven experience in civil and consumer litigation, including high-volume claims.
- Practical experience with Procon and Small Claims Courts, including strong knowledge of deadlines, procedures, and settlement negotiation.
- Experience drafting and negotiating commercial and vendor agreements.
- Direct advisory experience supporting business teams, with a track record of providing independent legal positions rather than merely coordinating external law firms.
- Strong knowledge of the Brazilian Consumer Protection Code and applied knowledge of Brazil’s General Data Protection Law (LGPD).
- Experience managing external law firms and legal costs.
- Background in an in-house legal department or at a law firm with a significant client portfolio in financial services, retail, or technology.
- Familiarity with the Central Bank regulatory environment, payment arrangements, Pix, and credit.
- Experience with credit origination and assignment structures, including FIDCs, CCBs, and banking correspondents.
- Experience with marketplace, seller, and major retailer agreements.
- Experience in labor litigation and matters involving outsourcing and contractor engagement.
- Experience using legal request management and automation tools, including artificial intelligence applications in legal workflows.
Benefits
Comp & perks- Employment under the Brazilian CLT regime
- Competitive compensation
- Health insurance covering 100% of the employee and 75% of the first dependent
- iFood Benefits
- Birthday month day off
- Group life insurance
- Discount coupon at our partner stores
- Partnership with SESC
- Hybrid work model (onsite 1–2 times per week on Avenida Paulista)