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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and scaling sales enablement programs, with a strong focus on training, onboarding, and certification processes. Proficient in utilizing sales enablement tools and platforms to drive performance and optimize sales strategies.
Highest-signal resume keywords
Sales Enablement ExperienceTeam LeadershipSales MethodologiesContent Management PlatformsAnalytical Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales EnablementSales TrainingOnboarding ProgramsSales CoachingProgram ManagementSales OperationsCRM SystemsSales MethodologiesPerformance MetricsMarket Insights
Soft Skills
Communication SkillsPresentation SkillsInfluencing SkillsCollaborationProject Management
Tools & Technologies
SalesforceHighspotMindTickleClariSalesloftSeismicCRM Analytics
Certifications & Qualifications
Bachelor's Degree in BusinessBachelor's Degree in Marketing
Industry Keywords
SaaSSales Enablement TechnologiesCustomer SuccessPartnershipsSales Playbooks
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Lead a team of enablement professionals supporting sales, customer success, and partnership organizations
- Build and scale PagerDuty’s global enablement function
- Develop, execute, optimize, and assess enablement programs with sales and customer success leadership
- Gather and share customer, competitor, and market insights to support PagerDuty’s value proposition
- Create learning programs and events aligned with sales and company strategy
- Build and maintain a scalable enablement delivery platform
- Collaborate with marketing and product marketing on sales messaging, selling tools, and collateral
- Design and maintain end-to-end sales onboarding and certification programs with HR
- Lead ongoing sales development and everboarding processes
- Scale enablement support for Customer Success and Partnerships
- Communicate enablement strategy, roadmap, and KPIs globally
- Maintain sales playbooks, battle cards, product collateral, content libraries, and competitive intelligence
- Drive adoption of MindTickle, Highspot, Clari, Salesloft, Salesforce, and other sales tools
- Audit sales processes and identify optimization opportunities
- Define metrics for measuring enablement impact on sales performance
- Monitor industry trends, best practices, and emerging sales enablement technologies
Requirements
What you’ll need- Bachelor's degree in business, marketing, or a related field
- 10+ years of sales enablement experience or a combination of sales / post sales, sales training, and enablement roles
- 5+ years of management experience leading and developing enablement teams
- Proven track record of building and delivering innovative, strategic sales enablement programs, including training, onboarding, certifications, and sales events
- Experience implementing and maintaining content management platforms such as Highspot or Seismic
- 3+ years of experience in high-velocity, high-growth startup environments, preferably in the SaaS space, or equivalent degree or experience
- Strong understanding of sales methodologies such as Force Management, MEDDIC and forecasting best practices
- Excellent communication and presentation skills, with the ability to effectively train and influence sales professionals at all levels
- Experience with Sales Operations and Salesforce.com
- Proficiency in using sales enablement tools, CRM systems, and content management platforms; preferred platforms include Salesforce, Seismic, CRM Analytics, and more
- Analytical mindset with the ability to provide actionable insights
- Knowledge of Sales Manager training and sales coaching, particularly for Enterprise sales
- Strong program and project management skills
- Ability to maintain calendars of ongoing training, business reviews, and field communications
- Experience creating and curating sales collateral, playbooks, training modules, and other resources
- Track record of driving sales enablement initiatives across different regions and markets, understanding cultural nuances and local sales practices
Benefits
Comp & perks- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
- Bonus, commission, equity, and/or benefits eligibility