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Paired

AI Sales Operator

Paired

. Review AI-drafted text messages daily and approve, edit, or rewrite them before sending.

Posted 10/22/2026full-timeRemote • South Africa, Colombia, Argentina, MexicoMid-LevelSenior💰 $50,000 - $75,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills to identify patterns in conversations and effectively update brand playbooks. Proficient in utilizing AI tools for text message drafting and A/B testing to enhance customer engagement and sales outcomes.

Highest-signal resume keywords
A/B TestingSales ExperienceData AnalysisAI Tool ProficiencyShopify Familiarity

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisA/B TestingSales TechniquesPrompt Workflow ManagementSpreadsheet SkillsBasic SQL
Soft Skills
CuriosityResponsivenessAdaptabilityCommunication
Tools & Technologies
ChatGPTClaudeShopifyKlaviyoPostscript
Industry Keywords
DTC BrandEcommerce AgencyCustomer SupportLive Chat Experience

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Review AI-drafted text messages daily and approve, edit, or rewrite them before sending.
  • Identify patterns across conversations and determine their causes.
  • Update brand prompts and playbooks, then test changes before launch.
  • Respond to brand requests and convert them into playbook updates.
  • Support new brand launches through brand research, persona and opening-message creation, and offer validation.
  • Run and track A/B tests and report results.
  • Learn the company console, approval queue, playbook system, prompt workflows, Shopify basics, discount codes, and A/B testing practices.

Requirements

What you’ll need
  • You read people well and can identify whether a shopper is ready to buy, has a question, or is done, then reply naturally.
  • Sales instinct: answer objections and ask for the sale without arguing or pushing the customer away.
  • Curiosity about data and ability to analyze conversation tables, compare volumes, identify anomalies, and investigate causes.
  • Ability to fix root causes by identifying missing facts, vague rules, or conflicting instructions and updating them.
  • Comfortable regularly using ChatGPT, Claude, or similar AI tools and understanding prompt effects.
  • Responsive during working hours and quick to respond in Slack.
  • Learns new tools quickly and welcomes feedback.
  • Nice to have: sales experience (SDR, BDR, retail, or another role with a close rate), customer support, or live chat experience.
  • Nice to have: experience at a DTC brand or ecommerce agency.
  • Nice to have: familiarity with Shopify, Klaviyo, Postscript, or similar tools.
  • Nice to have: spreadsheet skills or basic SQL.
  • Nice to have: something built or automated with AI independently.