Paired

Ecommerce

• Own the books for every entity, US and international, in QuickBooks Online; maintain clean entity and class structure and reconcile monthly
• Direct the accounting assistant on categorization, receipts, invoices and reconciliations, and QA their work
• Run payouts with the accounting assistant for contractors, partners and distributions, ensuring the right person receives the right amount at the right time with documentation
• Track ownership splits and distributions so every partner knows exactly what they are owed and why
• Build dashboards showing cash, revenue, costs and margins by entity and across the portfolio
• Build projections and cash flow forecasts to support proactive decision-making
• Provide partners with a monthly read on business performance, including growth, leakage and recommended actions
• Review costs, subscriptions and vendor spend, and work with the team to optimize them
• Set up finance for every new company from day one, including bank accounts, QuickBooks file and structure

Head of Finance – Multi-Entity Ecommerce

Creative Strategist

• Write scripts for Facebook and Instagram video ads
• Study weekly ad performance, understand why ads work, and turn insights into new creative concepts
• Write 60–90 second founder-style ads
• Write short-form scripts for creators filming on their phones
• Write scripts designed for AI-generated video
• Create variations based on winning ads, hooks, angles, and messaging
• Provide simple visual directions for each script through Slack
• Write approximately 100 video ad scripts per month initially, scaling to around 200/month by December
• Analyze ad performance and identify effective messaging, hooks, and angles
• Adapt winning concepts into multiple non-repetitive variations
• Collaborate with the creative/performance team through Slack

Video Ads Copy Creative Strategist

Account Manager

• Independently develop, manage, and scale Amazon PPC across Sponsored Products, Sponsored Brands, and Sponsored Display.
• Own budgets, bids, keywords, search terms, placements, testing, and ACOS/TACOS optimization.
• Manage campaigns at scale using Amazon bulk files and bulk sheets.
• Diagnose and resolve account health issues, policy violations, listing suppressions, variation issues, and Seller Central cases.
• Manage Brand Registry, infringement reports, brand protection, and escalations.
• Conduct keyword, competitor, and marketplace research using Data Dive, Jungle Scout, or similar tools.
• Analyze performance and turn data into clear growth and optimization strategies.
• Manage catalog health, listing optimization, A+ Content, Brand Stores, and Amazon creative requirements.
• Independently lead recurring client calls, present results and strategy, establish priorities, and manage expectations.
• Manage multiple brands simultaneously and take full ownership when performance or marketplace issues arise.

Account Manager – PPC, Marketplace Growth

Sales Development Rep

• Conduct high-volume outbound prospecting and cold calling to business owners and key decision-makers.
• Generate qualified sales opportunities for payment-processing and merchant-services solutions.
• Conduct discovery to understand prospects’ payment setup, business needs, challenges, and opportunities.
• Qualify prospects based on fit, need, interest, authority, and sales potential before scheduling appointments.
• Handle objections related to pricing, existing providers, contracts, switching providers, and resistance to change.
• Schedule qualified appointments that progress through the sales pipeline and contribute to closed revenue.
• Maintain accurate CRM records of conversations, follow-ups, qualification information, and appointment outcomes.
• Meet or exceed activity, appointment, qualification, and conversion KPIs.

B2B Sales Development Representative, U.S Payment Solutions

Customer Support

• Coordinate incoming support requests and ensure customers receive prompt, helpful answers.
• Handle complex or sensitive customer issues and follow them through to resolution.
• Review support conversations and coach the team on accuracy, empathy, and professionalism.
• Track response times, resolution rates, customer satisfaction, and support quality.
• Create clear processes, training materials, and knowledge base resources.
• Help onboard and train new support team members.
• Work with Customer Success, Technology, and Refunds teams to resolve issues and improve workflows.
• Identify opportunities to use automation and technology to make support more efficient.
• Ensure customers receive fast, complete answers and reduce repeat contacts and unnecessary escalations.

Senior Customer Support

Marketing

• Run the Facebook and Instagram ad account day to day.
• Launch new ads into test campaigns.
• Set and adjust budgets.
• Review results every morning, turn off ads that aren't working after a fair test, and put more budget behind the ones that are.
• Follow the brand's written rules for cutting and scaling exactly.
• Send the founder a short written update each morning.

Meta Ads Media Buyer

Accountant

• Process, code, and schedule vendor invoices across the full supplier base
• Execute 3-way matching (PO, receiving report, invoice) on every inbound shipment
• Run payment cycles, track terms, and capture early-pay discounts
• Resolve discrepancies directly with vendors
• Reconcile invoiced quantities against goods actually received
• Identify short ships, production variances, and pricing errors
• Partner with fulfillment leadership to maintain accurate receiving documentation
• Maintain weighted average cost accuracy across approximately 1,300 SKUs
• Reconcile landed costs, including freight, duties, and inbound charges, into true unit economics
• Support monthly COGS true-ups and inventory valuation reviews
• Own vendor account reconciliations, statement reviews, and terms compliance
• Track vendor performance, including variance rates, pricing drift, and chargeback recovery
• Track blended and category-level gross margins
• Analyze SKU contribution, velocity, and markdown exposure
• Produce vendor scorecards on cost, accuracy, and reliability
• Conduct ad hoc deep-dives for ownership, including spend reviews and pricing scenarios
• Work directly with ownership; ownership handles month-end close and strategic decisions while the role runs daily accounting operations and surfaces actionable analysis

Staff Accountant

Project Manager

• Manage multiple projects across DTC brands and marketing teams
• Coordinate TikTok Shop campaigns, creators, affiliates, UGC, and creative production
• Work closely with paid media, social media, e-commerce, and creative teams
• Manage project timelines, deliverables, priorities, and deadlines
• Identify bottlenecks and improve internal workflows
• Coordinate product launches and marketing campaigns across Shopify, Amazon, Meta Ads, and TikTok Shop
• Keep stakeholders informed and ensure projects are delivered on time

Project Manager – Marketing, Creative

Influencer Marketing

• Source and identify relevant creators and UGC creators within the health, wellness, fitness, supplements, and lifestyle space
• Conduct creator outreach across email, Instagram, TikTok, and other relevant channels
• Manage creator relationships from initial outreach through onboarding, briefing, content delivery, and ongoing collaboration
• Develop and manage creator gifting and UGC campaigns
• Ensure creators receive clear briefs and deliver content aligned with brand objectives
• Build and maintain an affiliate creator network
• Identify opportunities to turn high-performing creators into long-term brand partners
• Track creator outreach, responses, content submissions, affiliate activity, and campaign performance
• Monitor creator and campaign performance to identify high-performing partners and further collaboration opportunities
• Collaborate with the marketing team to improve creator selection, outreach strategies, campaign briefs, and partnership processes

Influencer Marketing Manager – Health & Wellness Supplements

Affiliate Manager

• Scout and recruit high-potential affiliates across TikTok, Instagram, Trybe, and other creator platforms.
• Identify creators whose content style and audience fit Calming Co., then conduct personalized cold outreach.
• Track outreach and conversion to maintain a steady affiliate talent pipeline.
• Onboard new affiliates on brand guidelines, product talking points, and program expectations.
• Create and maintain training resources, including example videos, how-to guides, and do's-and-don'ts.
• Train and coach affiliates on TikTok and Meta, including hooks, scripting, product demonstrations, storytelling, and calls to action.
• Provide actionable feedback on draft and posted content.
• Engage the affiliate community through creator channels including Discord.
• Share weekly content angles, spotlight winning videos, answer questions, and host coaching sessions or office hours.
• Assist the Director of Influencers with creative briefs, affiliate briefs, and content angles.
• Maintain creator tracking, deliverables, sample shipments, and content libraries in Monday.com.
• Ensure content complies with FTC Endorsement Guides, FDA dietary supplement marketing rules, and platform policies.
• Flag non-compliant content and coach creators on corrections.
• Track creator, content-angle, and video performance to identify sales drivers and share insights with the team.

Affiliate Coordinator, Coach

• Coordinate incoming support requests and ensure customers receive prompt, helpful answers.
• Handle complex or sensitive customer issues and follow them through to resolution.
• Review support conversations and coach the team on accuracy, empathy, and professionalism.
• Track response times, resolution rates, customer satisfaction, and support quality.
• Create clear processes, training materials, and knowledge base resources.
• Help onboard and train new support team members.
• Work with Customer Success, Technology, and Refunds teams to resolve issues and improve workflows.
• Identify opportunities to use automation and technology to make support more efficient.

Customer Support Team Lead

Video Editor

• Edit YouTube videos, with at least one completed video delivered each week.
• Edit Portuguese-language content with strong attention to pacing, flow, and accuracy.
• Add graphics, text, transitions, music, and other visual elements as needed.
• Follow established editing guidelines and maintain a consistent channel style.
• Incorporate feedback and revisions in a timely manner.
• Ensure videos are properly formatted and ready for YouTube publication.

Part-time Portuguese YouTube Video Editor

Bookkeeper

• Support monthly book closing and ensure financial records are accurate and up to date
• Review quarterly and annual financial statements and highlight any issues or insights
• Assist with quarterly investor updates and financial communications
• Prepare budgets and help monitor spending throughout the year
• Support tax-related tasks, including filing returns and sending annual 1099 forms to vendors
• Manage annual insurance renewals and file insurance claims when needed
• Assist with financial due diligence and underwriting for acquisitions (nice to have)
• Provide support during deal closings and transaction processes (nice to have)
• Use Rent Manager (nice to have)
• Automate or streamline financial tasks and workflows (nice to have)

Bookkeeper – Real Estate

• Own the launch calendar across product drops, accessory launches, content shoots, website builds, and agency deliverables.
• Manage projects end to end with clear owners, deadlines, priorities, and status.
• Run a weekly execution scoreboard and follow up on outstanding work, blockers, and deadlines.
• Hold agencies and senior stakeholders accountable to agreed deliverables, timelines, and performance metrics.
• Translate founder direction into concise written plans, briefs, action items, and decisions.
• Coordinate across teams and time zones, including the US, UK, China, and Philippines.
• Work directly with the CEO to prioritize initiatives, communicate progress, and escalate issues when needed.
• Identify risks and bottlenecks before they become larger execution problems.
• Keep teams moving quickly while maintaining clear communication and accountability.
• Develop a strong understanding of the business and become a key execution partner as the company grows.

Project Manager – D2C PowerTool Brand

Manager

• Finding and recruiting strong UGC creators across multiple platforms
• Posting creator opportunities and sourcing talent consistently
• Communicating with creators and managing relationships
• Reviewing creators and filtering out low-quality talent/content
• Judging which creators are a strong fit for the brand and ads
• Organizing and managing the entire UGC content pipeline from outreach to final delivery
• Keeping creator content, communication, and deliverables organized