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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in maintaining system health, data integrity, and automation within technical infrastructures. Proficient in using AWS, Terraform, and Datadog, alongside strong troubleshooting and incident-response capabilities.
Highest-signal resume keywords
AWSTerraformDatadogTypeScript/JavaScriptAutomated Testing Frameworks
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQLNoSQLCypressData Quality ManagementIncident Response
Soft Skills
CommunicationProblem-SolvingOwnership
Tools & Technologies
AI ToolsCRM SystemsProduct Analytics ToolsSupport Tools
Industry Keywords
SREDevOpsTechnical SupportAutomationObservability
Tech Stack
Tools & technologiesAWSCypressJavaScriptMongoDBNoSQLPythonSQLTerraformTypeScript
About the role
Key responsibilities & impact- Monitor system health, investigate incidents, and implement reliable fixes
- Build and maintain automation, alerting, and observability systems to reduce manual work
- Manage data integrity across CRM, customer portal, product analytics, payments, and support tools
- Investigate and resolve data discrepancies, synchronization issues, and integration failures
- Develop and maintain automated QA and testing workflows
- Build dashboards and reporting that enable non-technical teams to self-serve key information
- Use AWS, Terraform, Datadog, and testing frameworks to maintain reliable technical infrastructure
- Identify recurring technical problems and automate or improve processes to prevent them
- Use AI tools as part of daily technical workflows while validating their outputs and decisions
- Communicate technical issues clearly to both technical and non-technical stakeholders
Requirements
What you’ll need- More than 5 years of experience in at least two of the following: SRE/DevOps or Technical Support
- Working knowledge of AWS, Terraform, and Datadog or comparable monitoring/observability tools
- Experience with Cypress or another automated testing framework
- Proficiency with TypeScript/JavaScript or Python
- Strong ability to write and troubleshoot SQL and NoSQL queries; MongoDB is a plus
- Experience maintaining data quality and synchronization across CRM, payments, support, or other business systems
- Strong troubleshooting and incident-response skills
- Practical experience using AI tools to accelerate technical problem-solving and development
- Comfortable taking ownership of ambiguous technical problems with minimal supervision
Benefits
Comp & perks- Competitive salary in USD
- Fully remote work environment with flexible scheduling
