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Administration Officer
Palm Lake Care. Provide essential clerical and receptionist support to the Service Manager .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative capabilities, including experience in managing schedules, handling HR documentation, and supporting financial tasks in an aged care environment. Proficient in maintaining confidentiality and fostering professional relationships while ensuring efficient operations.
Highest-signal resume keywords
Administrative SkillsMS Suite ProficiencyRostering Software ExperienceNational Police ClearanceTime Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clerical SupportStaff SchedulingHR AdministrationInvoicingFinancial DocumentationVisitor ManagementRecord KeepingPayroll ExperienceOnboardingExit Documentation
Soft Skills
Verbal CommunicationWritten CommunicationRelationship BuildingConfidentialityTime Management
Tools & Technologies
MS SuiteRostering Software
Certifications & Qualifications
National Police ClearancePre-employment Medical Assessment
Industry Keywords
Aged CareHealthcare EnvironmentStaff Uniform CoordinationOperational Support
About the role
Key responsibilities & impact- Provide essential clerical and receptionist support to the Service Manager
- Manage rosters and staff scheduling, including timely shift replacements
- Handle visitor sign-ins and maintain accurate records
- Provide front desk reception support and respond to general enquiries
- Assist with HR administration, including onboarding and exit documentation
- Support accounting tasks such as invoicing, banking and financial documentation
- Coordinate staff uniform orders
- Foster professional relationships with residents, staff and external stakeholders
- Assist smooth day-to-day operations of the aged care residence
- Create a welcoming and efficient environment for residents, staff and visitors
Requirements
What you’ll need- Previous experience in an administrative role (aged care experience desirable)
- A current National Police Clearance
- Strong administrative skills and ability to diligently follow internal systems and processes
- Excellent computer literacy across MS Suite and rostering software
- Excellent time management skills and ability to autonomously balance competing priorities and deadlines
- Refined verbal and written communication skills
- Valid national police check
- Pre-employment medical assessment
- Ability to maintain confidentiality and comply with workplace policies and procedures
- Aged care or healthcare environment experience desirable
- Payroll and rostering experience desirable
Benefits
Comp & perks- Competitive compensation
- Work-life Balance with a variety of shifts available
- Training & Development – Ongoing on-the-job training and online training specifically designed to support you in your role and prepare you for professional growth opportunities
- 24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP)
- Celebrate Milestones with tenure rewards
- Palm Lake Care Perks – complimentary beverages, treats, fruits and bites for staff to enjoy
- Supportive team culture
- Career opportunities across Palm Lake Group
- Full-time permanent employment