Palm Lake Care

General

• Assist chefs/cook with basic food preparation and service
• Maintain cleanliness and hygiene across all kitchen and dining areas
• Wash, sanitise, and store dishes, utensils, and equipment properly
• Ensure compliance with food safety and hygiene standards
• Support stock rotation and assist with receiving and unpacking deliveries
• Empty rubbish bins and dispose of waste safely and hygienically
• Clean food preparation areas, fridges, ovens, and other kitchen equipment
• Follow workplace health and safety guidelines and report hazards promptly
• Collaborate with team members to ensure smooth kitchen operations

Kitchenhand

Administration

• Provide essential clerical and receptionist support to the Service Manager
• Manage rosters and staff scheduling, ensuring timely shift replacements
• Handle visitor sign-ins and maintain accurate records
• Provide front desk reception support and respond to general enquiries
• Assist with HR administration, including onboarding and exit documentation
• Support accounting tasks such as invoicing, banking and financial documentation
• Coordinate uniform orders for staff
• Foster professional relationships with residents, staff and external stakeholders
• Maintain confidentiality and comply with workplace policies and procedures
• Support smooth day-to-day operations in the aged care residence

Administration Officer

Financial Planning and Analysis

• Lead month-end financial accounting processes
• Prepare audit-quality balance sheet reconciliations and supporting documentation
• Deliver monthly management reporting packs
• Analyse and report financial results, KPIs, and key variances
• Assist with consolidated financial reporting, management accounts, financial statements, and financial statement analysis
• Supervise, oversee, and quality-review reconciliations, reporting, and analysis prepared by finance team members
• Assist with lender and external regulatory agency reporting
• Assist with annual and half-year financial statement preparation and statutory audit processes
• Prepare annual budgets and rolling quarterly forecasts
• Prepare cash flow reporting, forecasting, and treasury activities
• Engage with Group and Divisional operational employees on reporting and forecasting results and analysis
• Assist the Financial Controller in managing Accounts Payable and Receivable teams
• Participate in finance system implementation projects
• Complete ad-hoc projects as required by the Group Financial Controller and CFO
• Provide backup for other finance team members

Senior Financial Accountant

• Maintain gardens, lawns, and outdoor areas in pristine condition
• Trim hedges and trees
• Mow, edge, and whipper snip
• Control weeds and pests through herbicide application
• Rake and blow leaves; prune and dispose of dying vegetation
• Plant, mulch, and maintain flowers and shrubs
• Water plants and maintain irrigation systems
• Oversee outdoor presentation of facilities, including BBQ and pool maintenance
• Keep mechanical equipment and tools in good working order
• Work 38 hours per week between 6am and 6pm, Monday to Friday
• Help ensure resort grounds are safe, clean, and visually appealing for residents and visitors

Groundskeeper

Nurse

• Work under the guidance of the Clinical Manager and with the Registered Nurse to ensure residents receive high-quality care
• Coordinate and supervise resident care as required by the Registered Nurse and in line with policies and procedures
• Deliver person-centred clinical care and maintain accurate documentation
• Support and guide Personal Care Assistants
• Participate in resident admissions and assessments under Registered Nurse guidance
• Administer medications safely and in accordance with legislation
• Complete wound care and other specialised nursing care
• Assist with developing, implementing, and evaluating individualised care plans
• Collaborate with allied health professionals and families to support holistic care
• Ensure compliance with Aged Care Quality Standards, Aged Care Charter of Rights, and infection control practices
• Participate in quality improvement initiatives and audits
• Attend clinical and team meetings
• Report incidents, changes in residents’ conditions, and care deficiencies to the Registered Nurse

Enrolled Nurse

• Maintain gardens, lawns, and outdoor areas in pristine condition
• Hedge and tree trimming
• Mowing, edging, and whipper snipping
• Control weeds and pests through herbicide application
• Rake and blow leaves; prune and dispose of dying vegetation
• Plant, mulch, and maintain flowers and shrubs, including watering
• Maintain irrigation systems
• Oversee the outdoor presentation of facilities, including BBQ and pool maintenance
• Keep mechanical equipment and tools in good working order

Manager

• Oversee end-to-end delivery of high-quality clinical care
• Provide expert guidance to staff and support the Service Manager in operational leadership
• Oversee resident documentation, clinical supplies, pharmacy, and stock control within budget
• Ensure safe management of medications, controlled drugs, and oxygen supplies
• Contribute to cost-effective planning and high-quality resident care
• Ensure delivery of person-centred care aligned with Aged Care Quality Standards
• Oversee clinical documentation and care planning
• Support resident assessments, admissions, and ongoing care reviews
• Encourage resident and family involvement in care decisions
• Ensure compliance with the Charter of Aged Care Rights
• Lead recruitment, rostering, performance management, and staff development
• Promote a culture of learning, teamwork, and professional accountability
• Ensure nursing staff are appropriately qualified, competent, and supported
• Provide coaching, mentoring, and ongoing education in collaboration with HR
• Lead clinical meetings, audits, and continuous improvement initiatives
• Manage clinical indicators, mandatory quality reporting, and corrective actions
• Oversee psychotropic management and quality data submissions
• Ensure best-practice infection prevention and control standards are met

Clinical Manager

• Provide essential clerical and receptionist support to the Service Manager
• Manage rosters and staff scheduling, including timely shift replacements
• Handle visitor sign-ins and maintain accurate records
• Provide front desk reception support and respond to general enquiries
• Assist with HR administration, including onboarding and exit documentation
• Support accounting tasks such as invoicing, banking and financial documentation
• Coordinate staff uniform orders
• Foster professional relationships with residents, staff and external stakeholders
• Assist smooth day-to-day operations of the aged care residence
• Create a welcoming and efficient environment for residents, staff and visitors

Operations

• Organise the daily operations of the Golf Clubhouse
• Support and streamline daily administrative, scheduling, and operational functions across golf and hospitality departments
• Administer and manage golf memberships via the MiMembership system
• Assist with purchase orders, invoicing, reconciliation, and basic financial reporting
• Assist with staff recruitment, onboarding, management, and rostering
• Maintain accurate records, financial reports, and compliance documentation
• Assist with bookings, event coordination, and scheduling systems
• Update daily, weekly, and monthly operational reports
• Prepare and distribute internal communications, calendars, schedules, event/daily/weekly run sheets
• Maintain inventory and stocktake for golf and hospitality supplies
• Monitor equipment and facility maintenance schedules and coordinate with appropriate departments
• Maintain and update daily operations logs for golf course conditions, staffing, promotion periods, and special events
• Assist operations staff with hosting, answering phones, and directing guests during busy periods
• Serve as point of contact for residents and guests regarding event bookings and account inquiries
• Contribute to continuous improvement of operational processes and standards

Kitchenhand

Administration Officer

Senior Financial Accountant

Groundskeeper

Enrolled Nurse

Groundskeeper

Clinical Manager

Administration Officer

Operations Administrator