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Palm Lake Care

Administration Officer

Palm Lake Care

. Provide essential clerical and receptionist support to the Service Manager .

Posted 10/2/2026part-timeLittle Mountain • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative capabilities, including staff scheduling, HR administration, and financial documentation support, while maintaining confidentiality and compliance with workplace policies. Proficient in managing day-to-day operations in an aged care environment, fostering professional relationships with residents and stakeholders.

Highest-signal resume keywords
Administrative SupportStaff SchedulingMS Suite ProficiencyVerbal and Written CommunicationNational Police Clearance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Clerical SupportHR AdministrationInvoicingFinancial DocumentationRostering Software
Soft Skills
Time ManagementProfessional Relationship Building
Certifications & Qualifications
National Police ClearancePre-employment Medical Assessment
Industry Keywords
Aged CareConfidentialityWorkplace PoliciesVisitor Management

About the role

Key responsibilities & impact
  • Provide essential clerical and receptionist support to the Service Manager
  • Manage rosters and staff scheduling, ensuring timely shift replacements
  • Handle visitor sign-ins and maintain accurate records
  • Provide front desk reception support and respond to general enquiries
  • Assist with HR administration, including onboarding and exit documentation
  • Support accounting tasks such as invoicing, banking and financial documentation
  • Coordinate uniform orders for staff
  • Foster professional relationships with residents, staff and external stakeholders
  • Maintain confidentiality and comply with workplace policies and procedures
  • Support smooth day-to-day operations in the aged care residence

Requirements

What you’ll need
  • Previous experience in an administrative role (aged care experience desirable)
  • A current National Police Clearance
  • Strong administrative skills, with the ability to diligently follow internal systems and processes
  • Excellent computer literacy across MS Suite & rostering software
  • Excellent time management skills, able to autonomously balance competing priorities and deadlines
  • Refined verbal and written communication skills
  • Valid national police check
  • Pre-employment medical assessment

Benefits

Comp & perks
  • Competitive compensation
  • Work-life Balance with a variety of shifts available
  • Training & Development – Ongoing on-the-job training and online training specifically designed to support you in your role and prepare you for professional growth opportunities
  • 24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP)
  • Celebrate Milestones with tenure rewards
  • Palm Lake Care Perks – complimentary beverages, treats, fruits and bites for staff to enjoy
  • Supportive team culture
  • Career pathways and opportunities across Palm Lake Group
  • Smoke-free workplaces