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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational management capabilities within the golf and hospitality sectors, with expertise in financial reporting, membership administration, and process improvement. Proficient in utilizing software tools like MiMembership to enhance operational efficiency and maintain compliance.
Highest-signal resume keywords
Golf Operations ManagementFinancial ReportingMiMembership SoftwareAdministrative SupportTeam Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial ReportingInventory ManagementEvent CoordinationScheduling SystemsOperational ReportingPurchasing ProcessesStaff RecruitmentOnboarding ManagementRecord MaintenanceCompliance Documentation
Soft Skills
Excellent CommunicationInterpersonal SkillsProblem-SolvingDependabilityTeam Collaboration
Tools & Technologies
MiMembership SoftwareMS SuiteMS Excel
Industry Keywords
HospitalityLeisureGolf IndustryOperational ProcessesAdministrative Functions
About the role
Key responsibilities & impact- Organise the daily operations of the Golf Clubhouse
- Support and streamline daily administrative, scheduling, and operational functions across golf and hospitality departments
- Administer and manage golf memberships via the MiMembership system
- Assist with purchase orders, invoicing, reconciliation, and basic financial reporting
- Assist with staff recruitment, onboarding, management, and rostering
- Maintain accurate records, financial reports, and compliance documentation
- Assist with bookings, event coordination, and scheduling systems
- Update daily, weekly, and monthly operational reports
- Prepare and distribute internal communications, calendars, schedules, event/daily/weekly run sheets
- Maintain inventory and stocktake for golf and hospitality supplies
- Monitor equipment and facility maintenance schedules and coordinate with appropriate departments
- Maintain and update daily operations logs for golf course conditions, staffing, promotion periods, and special events
- Assist operations staff with hosting, answering phones, and directing guests during busy periods
- Serve as point of contact for residents and guests regarding event bookings and account inquiries
- Contribute to continuous improvement of operational processes and standards
Requirements
What you’ll need- Proven experience in administration, ideally within hospitality, leisure, finance or golf industries
- Working knowledge of Hospitality &/or Golf Operations will be highly regarded
- Experience in establishing processes/procedures to streamline operations, creating cohesion across departments and stakeholders
- Understanding of basic financial reporting, purchasing & processes
- Strong computer literacy across MS Suite with intermediate MS Excel knowledge
- Experience with MiMembership/MiClub software will be highly regarded
- Ability to work within a team, collaborate and give/take direction as well as work autonomously
- Professional, polished, and personable, with excellent communication and interpersonal skills
- A natural problem-solver who stays calm under pressure and takes ownership of tasks
- Proactive, dependable, and always ready to lend a hand wherever needed
- Primarily available Monday to Friday with occasional weekend shifts
- CV and Cover Letter required
Benefits
Comp & perks- Competitive Remuneration
- The opportunity to work in a beautiful venue
- Opportunity to take ownership of processes and drive continuous improvement
- 24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP)
- Celebrate Milestones with tenure rewards!
- Supportive team culture – Be part of a vibrant and inclusive community where your contributions are valued
- Career Opportunities - Palm Lake Group spans 4 entities, 27 lifestyle resort communities and 7 aged care facilities across Australia's east coast, from development & construction to resort management & aged care, the career pathways and opportunities with Palm Lake Group are truly endless.