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Program Coordinator
Pan Asia Resources. Provide day-to-day operational support for an enterprise acquisition early-career and internship program serving approximately 10 to 25 participants .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program coordination, participant services, and event management, with a strong focus on organizational skills and effective communication. Proficient in maintaining operational records and ensuring compliance with privacy and security requirements.
Highest-signal resume keywords
Program CoordinationOnboarding ManagementEvent ManagementData ValidationCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program CoordinationParticipant ServicesCohort ManagementTraining AdministrationRecord MaintenanceMilestone TrackingSurvey AdministrationRisk IdentificationEvent LogisticsLearning Management
Soft Skills
Organizational SkillsAttention to DetailProfessional JudgmentService-Oriented ApproachFollow-Through Skills
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookMicrosoft TeamsSharePointLearning Management SystemCRMApplicant-Tracking SystemEvent-Management Tool
Industry Keywords
Workforce DevelopmentEmployee DevelopmentInternship SupportFellowship SupportPublic AdministrationHuman ResourcesOrganizational DevelopmentConfidentiality RequirementsInformation SecurityFederal Privacy Requirements
About the role
Key responsibilities & impact- Provide day-to-day operational support for an enterprise acquisition early-career and internship program serving approximately 10 to 25 participants
- Coordinate participant pre-arrival and onboarding activities, communications, checklists, orientations, guidance, materials, access dependencies, and follow-up
- Maintain participant rosters, baseline records, progress records, calendars, templates, procedures, contact lists, learning records, action logs, and transition materials
- Establish communication channels, respond to routine inquiries, distribute announcements and reminders, and route policy or personnel questions to authorized Government officials
- Coordinate cohort meetings, orientations, workshops, speaker sessions, leadership engagements, peer-learning events, networking, mission briefings, capstone activities, and communities of practice
- Manage invitations, registration, attendance, materials, logistics, meeting notes, action items, follow-up communications, and event records
- Support Individual Development Plans and developmental roadmaps covering learning, assignments, mentoring, rotations, competencies, career and certification milestones, goals, and target dates
- Coordinate mentor and mentee onboarding, matching support, meetings, engagement tracking, surveys, feedback, and follow-up actions
- Support rotational and developmental assignments by coordinating objectives, schedules, stakeholders, communications, feedback, completion evidence, and outcome records
- Apply approved status criteria to identify participants who are on track, at risk, or behind; document information and escalate concerns
- Administer surveys, compile responses, identify recurring themes, and support participant-experience improvements
- Validate program data, correct discrepancies, maintain version history, and provide inputs to dashboards and reports
- Prepare status updates, participant summaries, meeting materials, monthly report inputs, milestone and risk reports, survey summaries, briefing content, and quarterly/annual review documentation
- Track commitments, deliverables, decisions, risks, issues, dependencies, and milestones; follow up and escalate concerns
- Protect applicant and employee information and follow federal privacy, information-security, records-management, system-access, and Section 508 requirements
- Meet required service levels for participant and stakeholder responses, record updates, escalations, data corrections, and meeting documentation
Requirements
What you’ll need- At least 3 years of professional experience in program coordination, participant services, cohort management, workforce development, training administration, internship or fellowship support, employee development, or a related field
- Bachelor's degree in public administration, human resources, business, education, communications, organizational development, or a related field; equivalent relevant experience may be considered
- Experience coordinating onboarding, orientations, meetings, events, learning activities, or participant programs with multiple stakeholders and deadlines
- Experience maintaining rosters, schedules, participant records, milestone trackers, action logs, survey data, status reports, or comparable operational records
- Strong organizational and follow-through skills, including managing concurrent activities, changing priorities, dependencies, and time-sensitive participant needs
- Excellent written and verbal communication skills, professional judgment, attention to detail, and a service-oriented approach
- Ability to recognize and escalate risks without making decisions reserved for Government supervisors, human resources officials, or program leadership
- Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, Teams, and SharePoint or comparable platforms
- Experience with a learning-management system, CRM, applicant-tracking system, survey platform, event-management tool, dashboard, or comparable program technology
- Ability to handle participant, applicant, employee, and program information with discretion and comply with privacy, security, accessibility, records, and system-access requirements
- Ability to satisfy applicable federal suitability, onboarding, confidentiality, and information-handling requirements
- Must be in the contiguous United States and available to travel to Washington, DC and other locations occasionally/as needed
Benefits
Comp & perks- Medical, dental, and vision insurance
- Flexible Spending Account (FSA)
- Paid time off
- Commuting reimbursement
- 401(k) with matching
- Wellness subsidies
- LTD/STD/AD&D insurance
- Salary plus incentive/bonus compensation
- Work-life balance focus