Service Technician

Panasonic

. Maintain, diagnose, and repair HVAC/R systems in supermarkets, convenience stores, and cold storage facilities .

Posted 11/2/2026full-timeReno • Nevada • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in diagnosing and repairing HVAC/R systems, with a strong focus on customer relationship management and technical resource leadership. Proficient in maintaining safety standards and managing inventory effectively while ensuring high-quality service delivery.

Highest-signal resume keywords

HVAC/R System DiagnosisEPA 608 Universal CertificationCustomer Relationship ManagementTechnical Resource LeadershipRefrigeration System Maintenance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HVAC/R System RepairRefrigeration TroubleshootingBrazing and Soldering TechniquesTemperature Sensor UsageComplex Schematic DiagramsOil Management SystemsThermostatic Expansion Valve SizingVFD Motor OperationLeak Detection and RepairRefrigerant Flow Control

Soft Skills

Excellent Communication SkillsDetail-OrientedHighly MotivatedStrong Decision-Making AbilityLeadership Skills

Tools & Technologies

Handheld Devices for InvoicingTemperature SensorsPressure RegulatorsRefrigerated EquipmentEMS Controls

Certifications & Qualifications

High School Diploma/GEDEPA 608 Universal CertificationHVAC-R Technical School Degree

Industry Keywords

Commercial RefrigerationSupermarket Refrigeration SystemsCold Storage FacilitiesCO2 RefrigerationPreventive Maintenance Programs

Tech Stack

Tools & technologies

Airflow

About the role

Key responsibilities & impact

Maintain, diagnose, and repair HVAC/R systems in supermarkets, convenience stores, and cold storage facilities
Perform routine maintenance on supermarket refrigeration systems and self-contained temperature-controlled merchandisers
Operate independently with minimal direct supervision
Develop first-line customer relationships and identify potential sales opportunities
Match customer needs with potential sales opportunities and complete rapid, accurate diagnoses
Manage truck inventory, including ordering, receiving, billing, and maintaining parts responsibly
Manage assigned vehicle according to company guidelines and maintain it in clean condition
Complete documents and electronic communications accurately, professionally, and on time
Use handheld devices for paperwork and invoicing
Install PVC drain pipe; set and trim cases; install and adjust glass doors and frames
Use temperature sensors, brazing and soldering techniques, and determine proper coil layout
Identify pipe sizes and fittings; perform refrigerant and oil conversions; test oil; and electric-weld metals and joints
Identify, troubleshoot, and correctly size thermostatic expansion valves
Work with pressure regulators, refrigerant flow controls, TEV troubleshooting and replacement, and complex schematic diagrams
Work with oil systems, low-ambient controls, refrigerated equipment startups, EMS controls, airflow testing, VFD motors, defrost systems, recovery setups, compressors, and conventional and parallel rack systems
Detect and repair leaks; diagnose and replace compressors; troubleshoot complex service calls; and maintain oil management systems
Serve as a technical resource to other technicians and lead HVAC/R preventive-maintenance programs
Perform additional responsibilities as assigned

Requirements

What you’ll need

High School Diploma/GED required
7 years in the field for external candidates, or 5 years with certification from a technical school
Internal candidates: 3 years as a Certified Technician with completion of OJT and Skills Assessment
Valid Driver’s License and safe driving record in accordance with the Fleet Policy
Ability to walk distances, bend and crouch, climb ladders, work at high elevations, and lift/carry objects up to 50 pounds repetitively and for an extended period
Excellent verbal and written communication skills
Detail-oriented and highly motivated
Strong mechanical aptitude, including knowledge of basic maintenance tasks and use of hand tools
Ability to work nights and/or weekends as required
EPA 608 Universal Certification
Superior decision-making ability and paperwork skills
Working knowledge of basic refrigeration and/or commercial refrigeration and HVAC preferred
HVAC-R Technical School Degree preferred
Strong leadership and business acumen
Understanding of CO2 refrigeration preferred

Benefits

Comp & perks

Bi-annual bonuses based on performance
Paid training and access to online training videos
Paid drive time, including overtime
22 days paid off: 10 days of vacation and 12 company holidays
Company vehicle provided
On-the-job, hands-on training opportunities, including electrical and mechanical theory and model-based training
Sign-on bonus available
Medical, dental, vision, and prescription plans
Health Savings Account and Flexible Spending Account options
Life, accident, critical illness, disability, legal, identity theft, and pet insurance
401(k) plan with company matching contributions and immediate vesting
Paid time off, stewardship, and parental leave
Tuition reimbursement for job-related courses after six months of service
Employee Assistance Program, virtual health management, chronic condition management, and tobacco cessation programs