Panasonic

Technician

• Maintain, diagnose, and repair HVAC/R systems in supermarkets, convenience stores, and cold storage facilities
• Perform routine maintenance on supermarket refrigeration systems and self-contained temperature-controlled merchandisers
• Operate independently with minimal direct supervision
• Develop first-line customer relationships and identify potential sales opportunities
• Match customer needs with potential sales opportunities and complete rapid, accurate diagnoses
• Manage truck inventory, including ordering, receiving, billing, and maintaining parts responsibly
• Manage assigned vehicle according to company guidelines and maintain it in clean condition
• Complete documents and electronic communications accurately, professionally, and on time
• Use handheld devices for paperwork and invoicing
• Install PVC drain pipe; set and trim cases; install and adjust glass doors and frames
• Use temperature sensors, brazing and soldering techniques, and determine proper coil layout
• Identify pipe sizes and fittings; perform refrigerant and oil conversions; test oil; and electric-weld metals and joints
• Identify, troubleshoot, and correctly size thermostatic expansion valves
• Work with pressure regulators, refrigerant flow controls, TEV troubleshooting and replacement, and complex schematic diagrams
• Work with oil systems, low-ambient controls, refrigerated equipment startups, EMS controls, airflow testing, VFD motors, defrost systems, recovery setups, compressors, and conventional and parallel rack systems
• Detect and repair leaks; diagnose and replace compressors; troubleshoot complex service calls; and maintain oil management systems
• Serve as a technical resource to other technicians and lead HVAC/R preventive-maintenance programs
• Perform additional responsibilities as assigned

Explore Service Technician at Panasonic. Review requirements and application details.

Service Technician

• Respond to customer service needs involving maintenance, diagnosis, and repair of refrigeration, heating, and air-conditioning systems
• Perform routine maintenance on supermarket refrigeration systems and self-contained temperature-controlled merchandisers under Master or Lead Service Technician direction
• Perform preventative maintenance, compressor change assists, leak searching, and coil washing
• Acquire knowledge through on-the-job training, including new product development, service bulletins, computer-based training, and issue resolution
• Complete work tickets, timesheets, customer paperwork, invoicing, and electronic communications accurately and promptly
• Use a handheld computer for customer paperwork and invoicing
• Maintain and manage truck inventory and follow vehicle maintenance program guidelines
• Use standard trade tools, including refrigerant recovery equipment
• Develop and maintain excellent customer relations and explain equipment and system malfunctions using correct terminology
• Service conventional refrigeration systems, parallel rack systems, walk-in coolers, and other refrigeration units
• Apply knowledge of refrigerant and oil properties, sub-cooling, superheat, psychometrics, copper-to-copper brazing, compressor components, and refrigerated fixture airflow
• Read temperature and pressure charts
• Conduct basic electrical troubleshooting and refrigeration cycle diagnostics
• Safely handle R290 refrigerant and hazardous materials such as dry nitrogen
• De-ice case and walk-in evaporator coils, replace fan motors, and wash condenser coils
• Perform basic system evacuation and charging, pump down, and defrost
• Perform additional duties as assigned

Explore Service Technician – Qualified at Panasonic. Review requirements and application details.

Service Technician – Qualified

• Install commercial refrigeration systems in supermarkets, convenience stores, and cold storage facilities
• Complete assigned projects in a timely manner and ensure customer satisfaction
• Acquire knowledge through on-the-job training, including new product developments, service bulletins, and issues
• Complete timesheets and customer paperwork accurately and promptly for invoicing
• Read and comprehend plans and blueprints related to cabling, communication loops, and components for energy management and refrigerant leak systems
• Solder copper pipe and configure 90-degree, 45-degree, tee, and other fittings
• Diagnose water-leak complaints and install PVC drain pipe
• Remove cases from trucks without damage and recognize major case types
• Locate and set superheat specifications
• Receive, uncrate, and properly hang blower coils
• Install orifice and thermostatic expansion valves
• Locate refrigeration leaks
• Fabricate hangers, struts, and supports
• Identify pipe sizes and fittings by sight
• Power wash air-cooled condensing units
• Lay out complex coolers
• Read and interpret plans, specifications, contract documents, control drawings, service bulletins, technical procedure manuals, equipment specifications, and governmental regulations
• Maintain accurate, neat, and orderly truck inventory and follow vehicle maintenance guidelines when applicable
• Manage multiple priorities with minimal guidance and direction

Explore Install Technician, I at Panasonic. Review requirements and application details.

Install Technician, I

Business Analyst

• Provide operational leadership for enterprise AI, agentic AI, and automation initiatives
• Lead complex business analysis efforts and shape AI and automation roadmaps
• Mentor business analysts and partner with business and technology leaders to deliver measurable business outcomes
• Serve as a senior subject matter expert for Intelligent Automation, Agentic AI solutions, and Business Process Transformation
• Build trusted advisory relationships with business unit executives and management
• Lead enterprise AI, Agentic AI, and Process Automation initiatives, including Microsoft Copilot enablement
• Translate business strategy into AI- and automation-enabled operating models
• Communicate AI and Automation strategy, value realization, and roadmaps to stakeholders
• Act as the primary escalation point for complex, cross-domain AI and Automation initiatives
• Identify, evaluate, and prioritize automation and Agentic AI opportunities
• Guide solution design using RPA, Desktop Automation, IDP, Conversational AI, ML, and Agentic AI patterns
• Ensure requirements, process flows, and solution designs support responsible, secure, and scalable AI deployment
• Oversee development of SOPs and Process Definition Documents
• Partner with architecture, security, data, and platform teams to ensure compliance
• Lead demand intake, triage, and capacity planning for AI and Automation services
• Enforce AI and automation lifecycle governance models
• Track benefits realization, operational KPIs, and value delivery
• Provide executive reporting, issue escalation, and corrective action planning
• Contribute to AI risk management, model governance, ethical AI practices, and control design
• Provide formal and informal leadership and mentorship to Business Analysts and third-party developers
• Establish analysis standards, reusable artifacts, and best practices
• Review and guide business cases, requirements, and solution proposals
• Support training, communities of practice, and tool adoption
• Lead initiatives spanning multiple business units and influence investment decisions and enterprise roadmaps
• Manage relationships with internal Business Unit customers and coordinate project activity
• Prepare business requirements, project plans, and resource needs; coordinate work assignments
• Ensure compliance with policies and procedures

Explore Lead Business Analyst, AI – Automation at Panasonic. Review requirements and application details.

Lead Business Analyst, AI – Automation

Software Engineer

• Design and develop scalable experience sites and Salesforce B2B Commerce solutions
• Customize solutions using Apex, Lightning Web Components, Flows, and declarative configuration
• Build and enhance product catalogs, price lists, entitlements, carts, checkout processes, and account-specific experiences
• Implement and maintain SAP, PIM, and third-party integrations using REST and SOAP APIs, middleware, and platform events
• Translate business requirements into technical designs with documentation, configuration records, and reusable components
• Create and execute test scripts for storefront functionality, pricing logic, and transactional data flows
• Debug and resolve storefront performance, data synchronization, pricing, and user-experience issues
• Ensure compliance with Salesforce security standards, governor limits, and performance best practices
• Evaluate alternative approaches to improve scalability, maintainability, and user experience
• Support releases, deployments, regression testing, and post-deployment validation
• Partner with cross-functional teams on day-to-day Salesforce B2B Commerce operations
• Collaborate with technical leads and architects on new features and custom storefront experiences
• Support transactional data needs involving orders, pricing, product data, entitlements, and inventory
• Participate in backlog refinement, sprint planning, daily stand-ups, and retrospectives
• Report to the Sr. Technical Manager
• Perform other duties as assigned

Explore Salesforce B2B Commerce Developer at Panasonic. Review requirements and application details.

Salesforce B2B Commerce Developer

General

• Perform field installation and commissioning
• Lead root-cause analysis of field-reported Hussmann product issues
• Manage field projects within budgetary guidelines
• Manage individual utilization, itinerary plans, and schedule communications
• Collaborate with cross-functional teams to meet project objectives and mitigate customer risk
• Provide customer support for sustaining and new product delivery and startup
• Participate in meetings supporting field escapes, issues, large customer startups, and new products and controls startups
• Champion projects through completion
• Support process improvement activities
• Oversee complex orders and new product builds
• Drive cross-functional accountability for Field Quality
• Document onsite findings through field reports
• Use the Field Escalation process when applicable
• Perform standard FQS duties
• Conduct plant and customer site audits for continuous improvement
• Provide advanced technical expertise to customers, contractors, technicians, and engineering
• Provide startup support for refrigeration systems and merchandisers
• Identify and resolve issues before equipment startup to influence warranty expenditures
• Mentor and develop emerging FQS team members
• Facilitate and coordinate training
• Provide peer-to-peer training
• Create training materials
• Champion employee engagement initiatives

Explore Senior HVAC/R Field Technical Specialist at Panasonic. Review requirements and application details.

Senior HVAC/R Field Technical Specialist

Field Engineer

• Provide onsite technical support for customer-specific Panasonic SMT products
• Install, modify, repair, troubleshoot, and maintain factory automation equipment and software at customer sites
• Maintain knowledge of SMT processes, machine programming, configuration, and manufacturing processes
• Manage onsite service projects, prioritize equipment and technical issues, and complete assignments within time expectations
• Complete LNB/DGS software and equipment installations and projects
• Resolve repair issues within 24 hours of arrival at customer sites
• Provide customers with technical information and conduct meetings to address open issues
• Train customers on basic software and equipment operation, troubleshooting, and maintenance
• Assist TAC with telephone hotline coverage and research customer issues
• Create service notifications and documentation describing problem resolution
• Prepare installation, acceptance, service, warranty, technical, SAP, project, and corrective-action reports
• Assist with factory modifications, equipment refurbishment, rebuilds, predictive and corrective maintenance, and equipment calibration
• Advise customers on site preparation for equipment installations
• Manage travel arrangements, expense reports, and customer activity coordination
• Support sales teams with technical customer requirements and account relationships
• Liaise among Field Service Technicians, TAC Support, Sales, and Marketing
• Provide technical information to factories and customers to resolve issues
• Participate in equipment exhibitions and demonstrations at trade shows, demo rooms, and customer sites
• Maintain communication with factories and report technical data from customer visits

Explore Field Service Technician at Panasonic. Review requirements and application details.

Field Service Technician

• Provide onsite technical support for customer-specific Panasonic SMT products
• Establish strong knowledge of product technical specifications to assist customers
• Install, modify, repair, and troubleshoot factory automation equipment and software at customer sites
• Maintain knowledge of SMT machines, programming, configuration, and manufacturing processes
• Resolve customer and internal project issues proactively and manage time effectively
• Manage onsite service projects, prioritize equipment and technical issues, communicate with relevant parties, and complete assignments on schedule
• Complete LNB/DGS software and equipment installations and projects
• Resolve repair activity problems within 24 hours of arrival at customer sites
• Provide accurate technical information and conduct customer meetings regarding open issues
• Train customers on basic software systems, equipment operation, troubleshooting, and maintenance
• Assist TAC with telephone hotline coverage and research customer issues
• Create Service Notifications and documentation for future problem resolution
• Prepare installation, acceptance, service order, warranty, Tech Tips, SAP, project, and corrective-action reports
• Assist with factory modifications, equipment refurbishment, rebuilds, predictive and corrective maintenance, and calibration projects
• Consult with customers on site preparation for equipment installations
• Manage travel arrangements, expense reports, and customer activity coordination
• Support sales with technical customer requirements and account relationships
• Liaise among Field Service Technicians, TAC Support, and Sales/Marketing during the product life cycle
• Provide technical information to factories and customers to resolve issues
• Participate in equipment exhibitions and demonstrations at trade shows, demo rooms, and customer sites
• Maintain factory relationships and report technical data from customer visits

Solutions Engineer

• Plan and execute software installations, migrations, and upgrades of PanaCIM, iLNB, DGS, and related Panasonic applications at customer sites and remotely
• Configure and troubleshoot Windows Server, Linux (Ubuntu), SQL, PostgreSQL, and Docker environments
• Perform root-cause analysis of software and network communication issues
• Maintain customer documentation, including network diagrams, software versions, HostIDs, and license information
• Create internal and customer-facing guides for unique configurations and integrations
• Work with TAC and Development to validate patches, fixes, and software enhancements
• Provide technical consultation on site preparation, backups, and system performance
• Participate in knowledge sharing and standardization of deployment procedures
• Suggest process improvements for deployment efficiency and quality consistency
• Support exhibitions and equipment demonstrations at trade shows, the PA demo room, and customer sites
• Answer customer technical and specification questions and concerns
• Identify sales opportunities and inform Sales
• Participate in internal product and safety training
• Complete required documentation, travel reports, and expenses promptly
• Perform implementation tasks of moderate complexity independently with limited supervision
• Mentor associates or contractors on technical assignments as needed

Explore Software Implementation Engineer at Panasonic. Review requirements and application details.

Software Implementation Engineer

• Lead installation, configuration, and start-up of supermarket refrigeration systems, specializing in CO₂ systems and advanced controls
• Collaborate with and provide technical direction to technicians during complex start-ups and commissioning
• Evaluate system performance and workplace efficiencies and recommend solutions affecting profitability, service delivery, customer outcomes, and warranty resolution
• Serve as a subject matter expert and trainer with Engineering
• Coach and develop technicians on CO₂ technology, refrigeration processes, diagnostics, controls, and best practices
• Assess customer needs and identify service and sales opportunities
• Develop material and labor estimates and recommend solutions to support service management
• Complete work orders, service reports, and electronic communications accurately and professionally
• Diagnose and resolve system issues using advanced electrical, mechanical, HVAC, EMS programming, and schematic knowledge
• Troubleshoot complex and non-routine service issues and determine repair strategies
• Analyze compressor operations, oil systems, pressure controls, and related components to optimize system performance
• Support large-scale system implementations, new retail store launches, and CO₂ adoption initiatives

Explore Startup Technician – CO2 at Panasonic. Review requirements and application details.

Startup Technician – CO2

Account Manager

• Lead sales strategy and execution for Audio Visual solutions across the Southeast
• Achieve or exceed monthly, quarterly, and annual sales quotas
• Develop strategies to drive sales growth within the assigned territory
• Prospect for new accounts and cultivate incremental business
• Expand market share in projector and flat-panel markets through net-new end-user relationships
• Engage end-users to understand needs and present Panasonic value propositions
• Cultivate strategic relationships with key end-user customers
• Collaborate with sales, marketing, technical, business development, field engineering, and sales management teams
• Conduct live technical demonstrations of projection and flat-panel solutions
• Support reseller partners in identifying and qualifying A/V sales opportunities
• Coordinate territory activity and resources to maximize partner sales
• Manage partner programs, including deal registrations, information portals, and rebate/profit incentives
• Develop and implement quarterly and annual partner sales plans
• Manage administrative duties and reporting, including Salesforce forecasting, PSI, POS data, QBRs, and headquarters reporting
• Communicate with product management and factory resources to support product and solutions development
• Maintain technical proficiency in Visual Solutions and awareness of competitive products

Explore Territory Account Manager – Audio Visual Experience Preferred at Panasonic. Review requirements and application details.

Territory Account Manager – Audio Visual Experience Preferred

• Maintain and grow market share of Panasonic Connect Mobility Solutions and Services among government and public safety agencies in the assigned territory
• Develop and execute strategies to grow sales and increase market share in the public sector
• Work with end users and reseller partners and leverage available resources
• Call directly on end users and customers to drive adoption of Panasonic Connect Mobility products and services
• Meet or exceed monthly, quarterly, and annual territory quotas and assigned strategic goals
• Identify and qualify sales activities, strategies, and business opportunities with partners
• Work with marketing to create demand-generation plans involving campaigns, trade shows, events, and sponsorships
• Act as a brand ambassador and communicate Panasonic Connect’s value proposition
• Work with State Standards Committees and State Procurement Agencies when applicable
• Manage territory administration and reporting, including Salesforce customer, pipeline, and opportunity data
• Perform sales forecasting and monthly sales-data capture and reporting
• Conduct Quarterly Business Review functions
• Submit business-expense reports in a timely manner

Explore Territory Account Manager – Public Safety at Panasonic. Review requirements and application details.

Territory Account Manager – Public Safety

Sales

• Increase sales revenue, volume, and velocity at assigned distributors
• Manage product mix and efficient inventory levels
• Manage supply chain management activities
• Manage distribution accounts across corporate headquarters and branch locations
• Analyze market, competitor, DTAM, POS, POP, pricing, and inventory data
• Perform product-level and branch-level analysis
• Manage distributor promotion programs and special product incentive plans
• Manage Panasonic staff activities at distribution sites
• Coordinate with the Regional Sales Manager to support sales goals
• Increase customer satisfaction
• Forecast fiscal-year budgets and MTP
• Produce accurate sales forecasts and CRM reports
• Follow up on specific focus opportunities with sales
• Work with marketing on annual Marcom/COOP plans and schedules
• Assure collection ratios align with PIC goals
• Minimize credit and inventory losses
• Maximize profits

Explore Distribution Sales Specialist – Technical Experience with… at Panasonic. Review requirements and application details.

Distribution Sales Specialist – Technical Experience with Components, Semiconductors

Sales Engineer

• Support the PPNDA Sales team in selling Panasonic products and solutions using a consultative sales approach
• Communicate the technical aspects and benefits of Panasonic products and solutions
• Gather customer requirements and recommend Panasonic and third-party products and solutions
• Perform system design tasks
• Provide on-site engineering services, including product configuration, adjustment, integration, and commissioning
• Train the PPNDA sales team, integrators, and end customers
• Collaborate with engineering and Service team members to troubleshoot customer product and application issues
• Conduct technical pre-sales visits with customers, partners, and sales managers
• Perform product demonstrations and shoot-outs
• Create customer system designs and layouts for projector, display, and other solution installations
• Support sales events, trade shows, and seminars
• Maintain the standard operating procedure for engineering customer meetings
• Manage and resolve assigned product and solution performance and operation issues
• Conduct on-site and virtual operation and maintenance training
• Provide on-site paid installation support, equipment setup, and commissioning
• Own technical escalation for complex issues requiring end-to-end resolution
• Expand A/V and information technology knowledge through training and self-study
• Maintain expertise in Panasonic and third-party software and products
• Participate in mandatory Product and Service meetings with factory teams
• Gather Voice of the Customer information about customer preferences, competitors, and unmet needs
• Generate VOC reports for product managers, planning, and development teams in the U.S. and Japan
• Complete departmental tasks accurately and on time
• Train new staff and familiarize the group with emerging technology
• Perform additional tasks assigned by management

Explore Sales Engineer – AV Installation, Live Events at Panasonic. Review requirements and application details.

Sales Engineer – AV Installation, Live Events

Manager

• Manage intake, assessment, prioritization, and ongoing oversight of Information Technology demand and the technology portfolio
• Translate business needs into clearly defined demand with business stakeholders and Technology Engagement Partners
• Coordinate demand from intake through prioritization and approval
• Facilitate prioritization discussions and maintain demand status and disposition decisions
• Maintain visibility into demand, approved initiatives, investments, resource impacts, risks, dependencies, and portfolio health
• Develop portfolio analyses, reporting, dashboards, and executive summaries
• Partner with Information Technology leaders to assess resource availability, competing priorities, delivery impacts, and capacity constraints
• Analyze portfolio demand against available capacity and identify risks, conflicts, dependencies, and tradeoffs
• Support technology investment planning and maintain visibility into portfolio financials, funding requirements, planning assumptions, and investment priorities
• Partner with Finance and Information Technology leadership during portfolio planning cycles and investment reviews
• Coordinate with Technology Engagement Partners, Project Management Office, Finance, Architecture, Security, Product, and Delivery teams
• Ensure portfolio information is accurate, dependencies are understood, decisions are documented, and stakeholders remain aligned
• Improve demand management, portfolio visibility, prioritization methods, reporting, stakeholder experience, tools, workflows, and transparency
• Influence technology investment, prioritization, and resource allocation through portfolio analysis, recommendations, and decision support
• Operate as an individual contributor with no direct reports
• Periodically travel for planning sessions, leadership meetings, portfolio reviews, and organizational events

Explore Technology Portfolio Manager at Panasonic. Review requirements and application details.

Open roles

Service Technician

Service Technician – Qualified

Install Technician, I

Lead Business Analyst, AI – Automation

Salesforce B2B Commerce Developer

Senior HVAC/R Field Technical Specialist

Field Service Technician

Field Service Technician

Software Implementation Engineer

Startup Technician – CO2

Territory Account Manager – Audio Visual Experience Preferred

Territory Account Manager – Public Safety

Distribution Sales Specialist – Technical Experience with Components, Semiconductors

Sales Engineer – AV Installation, Live Events

Technology Portfolio Manager