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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in CO₂ refrigeration systems, advanced controls, and HVAC principles, with a strong focus on troubleshooting, system optimization, and technical training. Proven ability to lead projects, assess customer needs, and enhance service delivery through effective collaboration and communication.
Highest-signal resume keywords
CO₂ Systems ExperienceHVAC/R CertificationEPA 608 Universal CertificationRefrigeration Principles KnowledgeAdvanced Troubleshooting Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Refrigeration Systems InstallationSystem Performance EvaluationElectrical Systems KnowledgeMechanical AptitudeDiagnostics and Controls ExpertiseSchematic KnowledgeCompressor Operations AnalysisService Report CompletionMaterial and Labor EstimationProject Leadership
Soft Skills
Technical DirectionCoaching and DevelopmentCustomer InteractionAnalytical Problem-SolvingIndependent Judgment
Certifications & Qualifications
HVAC/R CertificationEPA 608 Universal Certification
Industry Keywords
Supermarket Refrigeration SystemsCO₂ TechnologyService ManagementWarranty ResolutionRetail Store Launches
About the role
Key responsibilities & impact- Lead installation, configuration, and start-up of supermarket refrigeration systems, specializing in CO₂ systems and advanced controls
- Collaborate with and provide technical direction to technicians during complex start-ups and commissioning
- Evaluate system performance and workplace efficiencies and recommend solutions affecting profitability, service delivery, customer outcomes, and warranty resolution
- Serve as a subject matter expert and trainer with Engineering
- Coach and develop technicians on CO₂ technology, refrigeration processes, diagnostics, controls, and best practices
- Assess customer needs and identify service and sales opportunities
- Develop material and labor estimates and recommend solutions to support service management
- Complete work orders, service reports, and electronic communications accurately and professionally
- Diagnose and resolve system issues using advanced electrical, mechanical, HVAC, EMS programming, and schematic knowledge
- Troubleshoot complex and non-routine service issues and determine repair strategies
- Analyze compressor operations, oil systems, pressure controls, and related components to optimize system performance
- Support large-scale system implementations, new retail store launches, and CO₂ adoption initiatives
Requirements
What you’ll need- High school diploma or equivalent required
- Graduate certification in HVAC/R
- EPA 608 Universal Certification or equivalent
- 15+ years of progressive experience in supermarket refrigeration systems
- 5 years of CO₂ systems experience
- Ability to exercise independent judgment and discretion in complex technical environments
- Advanced knowledge of refrigeration principles, electrical systems, and system controls
- Strong troubleshooting, analytical, and problem-solving capabilities
- Ability to lead projects, train others, and interact effectively with customers and internal teams
- Strong mechanical aptitude, including advanced knowledge of diagnostic procedures and use of tools
- Ability to walk distances, bend and crouch, climb ladders, work at high elevations, and lift/carry objects up to fifty pounds repetitively and for an extended period
Benefits
Comp & perks- Medical, dental, vision, and prescription plans
- Health Savings Account and Flexible Spending Account options
- Life, accident, critical illness, disability, legal, identity theft, and pet insurance
- 401(k) plan with company matching contributions and immediate vesting
- Paid time off
- Stewardship and parental leave
- Tuition reimbursement for job-related courses after six months of service
- Employee Assistance Program (EAP)
- Virtual health management
- Chronic condition management
- Tobacco cessation programs
- Discretionary bonuses and incentives may be available