System Analyst

Panduit

. Analyze system issues, business impacts, and requirements .

Posted 10/9/2026full-timeTinley Park • Illinois • United StatesMid-LevelSenior💰 $65,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in analyzing system issues and business impacts while coordinating solutions with IT and development teams. Proficient in developing and delivering training programs, utilizing advanced Excel and Power BI for reporting and dashboards, and fostering customer experience optimization.

Highest-signal resume keywords

Advanced Excel SkillsPower BI Dashboard CapabilityCustomer Experience AnalysisTraining Program DevelopmentBusiness Requirements Gathering

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Root-Cause AnalysisAnalytical CapabilityReporting SkillsData Set ManagementTraining Needs Assessment

Soft Skills

Strong DocumentationWritten CommunicationProfessionalismRelationship BuildingMentoring

Tools & Technologies

ExcelPower BILearning Management System (LMS)CRM Systems

Industry Keywords

Customer ExperienceProcess ImprovementContinuous ImprovementADDIE FrameworkJob Aids

About the role

Key responsibilities & impact

Analyze system issues, business impacts, and requirements
Coordinate solutions with IT and development teams
Support system enhancements, process improvements, and customer experience optimization
Build and analyze Excel and Power BI reports and dashboards
Identify opportunities for automation and AI
Design, develop, facilitate, and evaluate training programs using the ADDIE framework
Develop training materials, job aids, and TWI Job Instruction resources
Coordinate and deliver new-hire orientation and instructor-led, virtual, and hands-on training
Develop and manage learning plans, courses, and records within the LMS
Conduct training needs assessments and gap analyses
Evaluate training effectiveness and recommend improvements
Partner with leadership and cross-functional teams on onboarding, career development, and organizational goals
Mentor employees and coach trainers and team leaders
Support continuous improvement initiatives

Requirements

What you’ll need

Bachelor’s Degree required or relevant equivalent experience in lieu of degree
3-5 years of Customer Experience/systems-related experience
Demonstrated technical and analytical capability
Investigative, analytical, and accountable systems/business analyst mindset
Root-cause analysis capability
Advanced Excel/reporting skills, including pivot tables, formulas, and large data sets
Power BI/dashboard capability
Experience gathering business requirements and translating between business users and technical teams
Strong documentation and written communication
CRM/systems experience and ability to learn interconnected applications quickly
Professionalism and ability to build relationships across functions
Currently authorized to work in the United States on a full-time basis
Must attend an in-person interview; Panduit will not sponsor work visas

Benefits

Comp & perks

Competitive Pay & Benefits: Robust Total Rewards Program including health and financial benefits
Flexible work options
Vacation, sick days, holidays, and a volunteer day
401(k) match
Profit sharing
Growth and development opportunities
Parental leave