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Maintenance Support Specialist
Panteleon GS. Receive and process equipment maintenance and repair requests from customers.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing equipment maintenance requests, coordinating with vendors, and maintaining accurate documentation. Proficient in communication and relationship-building with customers and service providers.
Highest-signal resume keywords
Experience With Maintenance VendorsHandling Factory Warranty ClaimsExcellent Written And Spoken English SkillsStrong Communication SkillsAttention To Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Equipment Maintenance ManagementRepair Request ProcessingDocumentation ManagementPurchase Order CreationAnalytical Skills
Soft Skills
Organizational SkillsRelationship Building
Tools & Technologies
Operating System ProficiencyComputer Skills
Industry Keywords
PACCAR Parts Fleet ServicesLove’sYokohamaTA Truck ServiceKenworth TrucksPeterbilt Trucks
About the role
Key responsibilities & impact- Receive and process equipment maintenance and repair requests from customers.
- Enter and update repair requests in the operating system.
- Coordinate with vendors and service providers to arrange repairs and maintenance.
- Maintain clear, timely, and accurate communication with customers regarding repair status and updates.
- Create purchase orders and ensure accurate documentation in the operating system.
- Maintain and update equipment records, ensuring proper classification of repairs and maintenance activities.
- Support the management of factory warranty-related requests and documentation.
- Build and maintain positive relationships with customers and service providers.
Requirements
What you’ll need- Experience working with maintenance vendors such as PACCAR Parts Fleet Services, Love’s, Yokohama, TA Truck Service or Local Shops.
- Familiarity with Kenworth and Peterbilt trucks is an advantage.
- Experience handling factory warranty claims and related documentation is an advantage.
- Excellent written and spoken English skills.
- Good computer skills and the ability to learn new systems quickly.
- Strong communication, organizational, and analytical skills.
- Attention to detail and the ability to manage multiple requests efficiently.
Benefits
Comp & perks- A dynamic, proactive, and friendly work environment where your contributions are valued.
- Competitive salary to recognize and reward your achievements.
- Private health insurance coverage.
- FitKit Membership to support your physical fitness, mental health and overall wellness.
- Fancy offices in Strumica and flexible, hybrid working model.
- Day off for your birthday.
- Performance-based bonuses.