Franchise Business Manager

Papa Johns

. Work cross-functionally to assist international franchisees in the UK .

Posted 9/15/2026full-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supporting international franchisees by analyzing financial performance, improving customer satisfaction, and ensuring compliance with company standards. Proven ability to build relationships, coordinate training, and evaluate investment needs to enhance market share and profitability.

Highest-signal resume keywords

Cross-Functional CollaborationP&L AnalysisFranchisee SupportCompliance InspectionMarket Share Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

P&L AnalysisCash Flow Performance EvaluationBusiness Plan ReviewInvestment EvaluationCost-Effectiveness Assessment

Soft Skills

Relationship BuildingCustomer Satisfaction ImprovementTraining Coordination

Industry Keywords

Franchise ManagementMarket ShareSales ImprovementQuality ControlCompliance Standards

About the role

Key responsibilities & impact

Work cross-functionally to assist international franchisees in the UK
Build relationships with franchisees and help improve sales, customer satisfaction, market share, and profitability
Strengthen and protect Papa John’s brand and communicate its culture and core values
Support the Business Director in increasing market share and sales of assigned units and markets
Help franchisees establish business plans and maintain trusting, respectful relationships
Improve customer satisfaction and ensure product, service, and image standards
Help franchisees access regional and corporate resources and follow up as needed
Track and analyze monthly P&Ls for new franchisees during their first 12 months
Work with Finance on financial reviews within 120 days of business commencement
Review P&L and cash flow performance, identify problems, and recommend solutions
Evaluate investment needs and cost-effectiveness with the development team
Support new products, procedures, equipment, and corporate or regional programs
Attend franchise business meetings and support presentations on business strategies and performance
Coordinate pre-opening preparations, resources, training, and preparation for new units
Assist with training new franchisees and advise the regional team on additional training needs
Work with Quality Control Centers on product quality, cost control, and compliance visits
Ensure stores are inspected and comply with company standards
Support site review and approval for new stores with the development department

Requirements

What you’ll need

Experience or capability to work cross-functionally with marketing, training, R&D/SCM, finance, development, and quality control teams
Ability to support international franchisees in the UK
Ability to analyze monthly P&Ls and cash flow performance
Ability to evaluate investments and cost-effectiveness
Ability to review business plans, sales, market share, profitability, financial stability, customer satisfaction, management depth, people practices, and related business practices
Ability to coordinate pre-opening preparations, training, equipment, resources, and compliance activities
Ability to inspect stores and ensure compliance with company standards

Benefits

Comp & perks

Diversity is described as a strength and competitive advantage
Fulfilling career with a company that is always moving forward