Papa Johns

General

• Supervise shifts and/or work areas in a Papa John’s restaurant
• Ensure high quality products and customer service are delivered
• Support restaurant profitability and execute Company policies, procedures, programs, and systems
• Ensure compliance with federal, state, and local laws and ethical business practices
• Perform station duties including dough management, accurate portioning, product preparation, and maintaining product holding times
• Contribute to product goals and meet customer needs while minimizing complaints
• Follow policies related to image, attendance, safety, and security
• Ensure adequate shift coverage and provide immediate feedback and corrections
• Maintain product quality, customer service, MCE readiness, food/labor costs, and restaurant cleanliness
• Contribute to profit goals by accurately utilizing the FOCUS System
• Execute cash management duties
• Assist with inventory management to minimize loss
• Work collaboratively, maintain a positive attitude, and adapt to change

Shift Leader

Frontend Engineer

• Provide technical leadership across multiple teams and foster collaboration and knowledge sharing
• Apply system-level thinking to identify and resolve architectural challenges
• Assess and mitigate technical risks
• Implement engineering best practices and optimize workflows
• Mentor engineers to improve productivity and quality
• Build rapid prototypes and scale viable solutions into production
• Identify, implement, and share organization-wide technical solutions
• Identify unsecured code areas and implement fixes
• Identify product enhancements to improve end-user experience
• Collaborate with Enterprise Architects and Chief Architecture Owners
• Create architecture diagrams and documentation for security reviews and other stakeholders
• Define service level objectives and prioritize reliability-related backlog work
• Write custom code and scripts to automate infrastructure, monitoring, and test cases
• Conduct destructive testing to ensure production resiliency
• Create dashboards, logging, alerting, and proactive incident responses

Staff Engineer – Web

Security Engineer

• Develop and execute a multi-year enterprise cybersecurity strategy and roadmap
• Establish security priorities based on business risk and threat landscape
• Define cybersecurity policies, standards, controls, and operating procedures
• Provide executive leadership with visibility into cyber risk and security posture
• Lead enterprise security operations and cyber defense capabilities
• Oversee SOC, SIEM, EDR/XDR, MDR/MSSP, security monitoring, and threat detection
• Improve detection, investigation, and response capabilities
• Establish and maintain the enterprise cyber incident response program
• Lead responses to significant cybersecurity incidents
• Develop and maintain incident playbooks and conduct tabletop exercises and cyber simulations
• Strengthen cyber resilience with business continuity and disaster recovery teams
• Establish identity and access security practices across workforce, privileged, third-party, and application identities
• Lead vulnerability and exposure management and develop threat intelligence capabilities
• Establish enterprise information security architecture and security-by-design principles
• Embed security into products, applications, cloud platforms, and digital experiences
• Establish security requirements for applications, APIs, data, and customer-facing digital platforms
• Partner with development teams on secure SDLC and application security
• Strengthen data protection, encryption, and privacy controls
• Establish cybersecurity requirements for critical vendors and manage third-party cyber risk
• Partner with Procurement, Legal, Risk, Compliance, Internal Audit, and Audit teams
• Maintain cybersecurity control frameworks and policies and lead remediation of assessments and audit findings
• Support regulatory, privacy, PCI, and compliance requirements
• Lead, develop, and retain a high-performing information security organization
• Establish accountability, KPIs, and operating rhythms
• Manage cybersecurity operating and capital budgets
• Lead strategic cybersecurity vendors and managed security providers
• Build partnerships across technology and business organizations
• Communicate complex cybersecurity risks in clear business and financial terms

Vice President, Information Security

Manager

• Work cross-functionally to assist international franchisees in the UK
• Build relationships with franchisees and help improve sales, customer satisfaction, market share, and profitability
• Strengthen and protect Papa John’s brand and communicate its culture and core values
• Support the Business Director in increasing market share and sales of assigned units and markets
• Help franchisees establish business plans and maintain trusting, respectful relationships
• Improve customer satisfaction and ensure product, service, and image standards
• Help franchisees access regional and corporate resources and follow up as needed
• Track and analyze monthly P&Ls for new franchisees during their first 12 months
• Work with Finance on financial reviews within 120 days of business commencement
• Review P&L and cash flow performance, identify problems, and recommend solutions
• Evaluate investment needs and cost-effectiveness with the development team
• Support new products, procedures, equipment, and corporate or regional programs
• Attend franchise business meetings and support presentations on business strategies and performance
• Coordinate pre-opening preparations, resources, training, and preparation for new units
• Assist with training new franchisees and advise the regional team on additional training needs
• Work with Quality Control Centers on product quality, cost control, and compliance visits
• Ensure stores are inspected and comply with company standards
• Support site review and approval for new stores with the development department

Franchise Business Manager

• Supervise shifts and/or work areas in a Papa John’s restaurant
• Ensure high-quality products and customer service are delivered
• Support restaurant profitability and execute Company policies, procedures, programs, and systems
• Ensure compliance with federal, state, and local laws and ethical business practices
• Perform station duties, including dough management, product preparation, portioning, and maintaining product holding times
• Contribute to achieving Company product goals and respond appropriately to customer needs
• Ensure adequate shift coverage and provide immediate feedback and corrections
• Maintain product quality, customer service, MCE readiness, food/labor costs, restaurant cleanliness, and shift-management standards
• Contribute to profit goals by accurately utilizing the FOCUS System
• Execute cash management duties
• Assist with inventory management to minimize loss
• Exemplify Core Values, maintain a positive attitude, work well with others, and adapt to change