Global Payroll, EOR Onboarding Implementation Manager

Papaya Global

. Lead end-to-end onboarding and implementation projects for Global Payroll, Employer of Record (EOR), and workforce management solutions .

Posted 10/11/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading complex implementation projects for Global Payroll and Employer of Record solutions, ensuring compliance and operational excellence. Proficient in leveraging AI tools to enhance project delivery and client satisfaction while managing cross-functional collaboration.

Highest-signal resume keywords

SaaS ImplementationGlobal Payroll ManagementProject ManagementStakeholder ManagementAI Tool Utilization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll OperationsOnboarding ProcessesCompliance RequirementsWorkforce Management SolutionsData MigrationTestingPayroll ValidationImplementation PlanningRisk ManagementIntegration Support

Soft Skills

Communication SkillsAnalytical SkillsProblem-Solving SkillsRelationship BuildingCollaboration

Tools & Technologies

HRISERPSalesforceAI-Powered ToolsGenerative AI Tools

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Employer of RecordWorkforce ManagementGlobal PayrollClient SuccessImplementation Methodologies

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead end-to-end onboarding and implementation projects for Global Payroll, Employer of Record (EOR), and workforce management solutions
Act as the primary point of contact throughout the implementation lifecycle
Conduct discovery sessions to understand client payroll, HR, compliance, operational, and business requirements
Develop and manage implementation plans, timelines, milestones, and deliverables
Guide clients through platform configuration, data migration, testing, payroll validation, go-live readiness, and post-launch stabilization
Collaborate with Payroll Operations, Product, Engineering, Customer Success, and Account Management teams
Support integrations between payroll, HRIS, ERP, and other third-party systems
Identify project risks, dependencies, and operational challenges and implement mitigation plans
Leverage AI-powered tools and workflows to improve implementation efficiency, documentation quality, project delivery, and client outcomes
Contribute to continuous improvement of implementation methodologies, playbooks, and best practices
Deliver high-quality implementations on time and within scope
Ensure payroll, HR, and EOR processes are configured accurately and compliantly
Build trusted relationships with clients and internal stakeholders
Drive operational excellence through scalable processes, automation, and AI-enabled workflows
Achieve high levels of client satisfaction and successful transitions into ongoing service delivery

Requirements

What you’ll need

Bachelor's degree or equivalent professional experience
4+ years of experience in SaaS implementation, onboarding, consulting, project management, customer success, or similar client-facing roles
3+ years of experience within payroll, global payroll, EOR, HR technology, or workforce management environments
Proven experience managing complex implementation projects from discovery through go-live
Strong understanding of payroll operations, onboarding processes, compliance requirements, and workforce management solutions
Experience working with HRIS, payroll, ERP, or workforce management platforms
Excellent project management, stakeholder management, and communication skills
Strong analytical and problem-solving capabilities
Demonstrated ability to leverage AI tools to improve productivity, project execution, documentation, data analysis, and operational efficiency
Comfortable working cross-functionally in a fast-paced, global environment
Experience with Salesforce or Salesforce-based applications (nice to have)
Experience with integrations, APIs, and enterprise software ecosystems (nice to have)
Experience supporting multinational organizations and global workforce solutions (nice to have)
Familiarity with Generative AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot (nice to have)

Benefits

Comp & perks

No benefits, perks, or compensation extras are specified in the posting