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Manager, Account Management
PAR Technology. Lead and develop a high-performing quota-carrying account management team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading and developing high-performing account management teams, driving sales and revenue growth, and building strong relationships within the franchise community. Proficient in utilizing CRM tools like Salesforce and implementing effective sales strategies to enhance customer engagement and retention.
Highest-signal resume keywords
Account ManagementSales LeadershipFranchise Industry KnowledgeSalesforce ProficiencyCoaching and Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentQuota ManagementRevenue GrowthForecast AccuracyPerformance Metrics
Soft Skills
Interpersonal SkillsCommunication SkillsOrganizational SkillsAttention to Detail
Tools & Technologies
SalesforceMicrosoft Office SuiteAI Solutions
Industry Keywords
Restaurant Management SolutionsFranchise CommunitiesCustomer EngagementCross-Sell StrategiesUpsell Strategies
About the role
Key responsibilities & impact- Lead and develop a high-performing quota-carrying account management team
- Coach Account Managers at the deal level, establish expectations, provide feedback, and create development opportunities
- Drive sales, renewal, retention, and revenue growth across franchise accounts, new store openings, expansions, and product refresh opportunities
- Help franchise operators gain value from PAR's POS, Back Office, Insights, Delivery, Payments, Services, and Hardware solutions
- Build repeatable sales motions and execute cross-sell and upsell strategies
- Own forecast accuracy, weekly pipeline and deal reviews, performance metrics, and CRM practices in Salesforce
- Build relationships with franchisee groups and franchisor field organizations
- Represent PAR at industry events and address at-risk accounts and renewal concerns
- Partner with Talent Acquisition and Sales Enablement to hire, onboard, train, and retain team members
- Manage underperformance through documented expectations, measurable milestones, and partnership with HR
- Identify customer white space and opportunities to use AI and automation
- Collaborate with Corporate Account Management, Customer Success, Customer Support, Revenue Operations, Marketing, Finance, Order Management, and Professional Services
- Report to the Sr. Director, Sales
Requirements
What you’ll need- 5+ years of proven experience in account management, sales or a related field, with a track record of meeting or exceeding sales and revenue targets
- 2+ years managing a quota-carrying team, with demonstrated success in hiring, coaching and developing team members
- Knowledge of the restaurant industry, experience with franchise communities and familiarity with complex restaurant management solutions highly desired
- Strong interpersonal and communication skills
- Excellent organizational skills and attention to detail
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field preferred
- Proficiency in Microsoft Office suite, CRM software (e.g., Salesforce) and AI solutions preferred
- Ability to travel up to 15% for customer engagements, franchise conferences and industry events
- Must be legally authorized to work in the U.S. or Canada
- Must not have restrictive covenant agreements preventing employment at PAR
Benefits
Comp & perks- Additional compensation may include bonus, commission and/or equity, as applicable
- Equal employment opportunities and reasonable accommodations
- Remote work arrangement
- Opportunity to attend customer engagements, franchise conferences and industry events