FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Senior Onboarding Manager, Ordering
PAR Technology. Lead enterprise onboarding engagements end to end, from kickoff and technical discovery through scoping, menu build, integration testing, staged rollout, go-live, and hypercare .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading enterprise onboarding engagements, managing project plans, and navigating complex technical integrations within the SaaS and restaurant technology sectors. Proven ability to mentor teams, develop repeatable processes, and communicate effectively with stakeholders.
Highest-signal resume keywords
SaaS Onboarding ExperienceProject Management SkillsPOS IntegrationsDigital Ordering ImplementationCustomer-Facing Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical ConsultingImplementationProject ManagementMenu/Catalog MappingIntegration TestingRisk ManagementGovernanceStatus ReportingData AnalysisContinuous Improvement
Soft Skills
MentoringProblem SolvingStakeholder CommunicationBalancing Competing NeedsCustomer Relationship Management
Tools & Technologies
AI ToolsDelivery PlatformsFirst-Party Ordering ChannelsThird-Party MarketplacesRestaurant Technology
Industry Keywords
Quick Service Restaurant (QSR)Restaurant OperationsFranchise EnvironmentsEnterprise ImplementationsMulti-Location Customers
About the role
Key responsibilities & impact- Lead enterprise onboarding engagements end to end, from kickoff and technical discovery through scoping, menu build, integration testing, staged rollout, go-live, and hypercare
- Own project plans, timelines, dependencies, risks, governance, and stakeholder communication
- Serve as the primary onboarding partner for customers and guide complex implementation decisions
- Lead digital menu and channel implementations across first-party ordering experiences and third-party marketplaces such as Uber Eats, DoorDash, and Grubhub
- Navigate POS integrations, menu/catalog mapping, channel parity, and related technical dependencies
- Partner with Product and Engineering and communicate implementation insights and product dependencies
- Identify onboarding gaps and develop repeatable playbooks, processes, documentation, and operating practices
- Use AI tools to improve project planning, analyze onboarding metrics and timelines, and streamline status reporting and documentation
- Mentor the broader ordering onboarding team and serve as a senior subject-matter resource
- Help shape the scaling of the Ordering onboarding function and take on increasing leadership responsibilities
Requirements
What you’ll need- 3-5+ years of experience minimum in SaaS onboarding; adjacent experience includes implementation, project management, technical consulting, or a closely related customer-facing function
- Experience in Quick Service Restaurant (QSR) technology, including digital ordering, menu/catalog mapping, POS integrations, or first- and third-party ordering channels, is highly valuable
- Experience with restaurant technology, restaurant operations, POS, delivery platforms, or franchise environments is strongly preferred
- Technical fluency with SaaS platforms and integrations
- Track record of independently leading complex enterprise implementations and migrations, ideally for multi-location customers
- Strong project management skills, including scoping, timeline ownership, risk management, governance, and executive-level status communication
- Ability to structure and drive ambiguous problems independently
- Excellent customer-facing communication skills and ability to translate complex technical challenges into clear, actionable recommendations
- Ability to balance competing customer needs, technical dependencies, internal priorities, and timelines
- Continuous-improvement mindset
- Must be legally authorized to work in the U.S. or Canada
Benefits
Comp & perks- Bonus eligibility
- Additional compensation may include commission and/or equity, as applicable
- Remote work arrangement
- Equal employment opportunities
- Reasonable accommodations for individuals with disabilities