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PAR Technology

Technical Account Manager

PAR Technology

. Serve as the primary technical liaison for strategic clients from scoping through implementation and ongoing support .

Posted 10/16/2026full-timeRemote • United StatesMid-LevelSenior💰 $90,000 - $110,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in designing and optimizing scalable data pipelines and ETL workflows using Python and AWS services, while effectively communicating technical concepts to clients. Proven ability to manage client relationships and ensure successful data integrations and ongoing support.

Highest-signal resume keywords
Python DevelopmentAWS Cloud ServicesSQL ProficiencyData Pipeline OptimizationClient-Focused Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
PythonSQLETL WorkflowsData IntegrationData GovernanceData FormatsDistributed Systems TroubleshootingTechnical DocumentationData AnalysisCloud Services
Soft Skills
Exceptional CommunicationClient Relationship ManagementAttention to DetailTechnical Discussion LeadershipProblem-Solving
Tools & Technologies
AWS S3AWS EC2AWS RedshiftAWS AthenaAWS GlueAWS EMRJiraGitHubDockerClaude
Industry Keywords
Data PipelinesSaaS EnvironmentHigh-Growth StartupInfrastructure-as-CodeAI Tools

Tech Stack

Tools & technologies
AirflowAmazon RedshiftAWSCloudDistributed SystemsDockerEC2ETLJenkinsKubernetesNumpyPandasPySparkPythonSQLTerraform

About the role

Key responsibilities & impact
  • Serve as the primary technical liaison for strategic clients from scoping through implementation and ongoing support
  • Ensure enterprise clients have seamless data integrations, efficient onboarding, and long-term technical success
  • Collaborate with Customer Success, Product, and Engineering to solve complex data challenges
  • Translate technical concepts into clear, actionable guidance for clients
  • Manage client communication, expectations, and roadmaps
  • Educate clients on platform capabilities, integration best practices, and data governance standards
  • Document solutions and processes in Confluence or internal wikis
  • Translate business requirements into technical solutions
  • Design, build, and optimize scalable data pipelines and ETL workflows
  • Develop Python solutions using pandas, numpy, polars, pyspark, and boto3
  • Use AWS services including S3, EC2, Redshift, Athena, Glue, EMR, EventBridge, Batch, and CloudWatch
  • Write production-grade SQL for data transformation and analysis
  • Manage CI/CD pipelines using GitHub, Jenkins, and Docker
  • Follow Agile practices using Jira and contribute to a DevOps culture
  • Troubleshoot and resolve complex data issues across AWS services, data pipelines, and codebases
  • Use Claude to accelerate technical documentation, automate data pipeline troubleshooting, and streamline SQL/Python code review

Requirements

What you’ll need
  • Bachelor's degree in Computer Science, Engineering, or a related technical field
  • 3+ years of experience in a technical role involving direct client interaction
  • Exceptional communication skills, including simplifying complex topics for technical and non-technical audiences
  • Strong SQL skills
  • Experience with Snowflake, Redshift, and Athena
  • Proficiency in Python and its data stack: pandas, numpy, polars, pyspark, and boto3
  • Deep experience with AWS cloud services, including compute, storage, and analytics tools
  • Experience with large-scale datasets and data formats including Parquet, ORC, and CSV
  • Experience troubleshooting distributed systems and cloud services such as EMR, Lambda, S3, and Kubernetes
  • Experience with Jira and Git/GitHub
  • Client-focused problem-solving skills and attention to detail
  • Ability to lead technical discussions, debug issues, and own long-term client success
  • AI tools such as Claude are required for FY2026 role requirements
  • Master's degree in Computer Science, Data Science, or equivalent experience
  • 5+ years of direct-client technical experience
  • Familiarity with Opsgenie and CloudWatch
  • Familiarity with Airflow
  • Experience with Terraform, CloudFormation, or similar infrastructure-as-code tools
  • Prior experience in a high-growth, client-centric startup or SaaS environment
  • Experience with AI tools such as Claude or Snowflake Intelligence is a plus
  • Must be legally authorized to work in the U.S. or Canada

Benefits

Comp & perks
  • Bonus eligibility
  • Additional compensation may include commission and/or equity, as applicable
  • Remote work arrangement
  • Equal employment opportunities
  • Reasonable accommodations for individuals with disabilities