Implementation Manager

Parachute Health

. Lead end-to-end project management for onboarding HME Providers of medical equipment and supplies to the Parachute Platform.

Posted 9/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $75,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management and digital transformation within the healthcare sector, focusing on onboarding processes and operational efficiencies. Proficient in data analysis and customer engagement to drive technology adoption and improve patient outcomes.

Highest-signal resume keywords

Project ManagementDigital TransformationData AnalysisHealthcare Platform ImplementationAPI Integration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementDigital TransformationData AnalysisHealthcare Platform ImplementationAPI IntegrationProcess ImprovementWorkflow AutomationAI SolutionsTechnical ImplementationConsultative Approach

Soft Skills

Analytical ThinkingCustomer-Centric MindsetProactive Problem SolvingAdaptabilityCommunication

Tools & Technologies

ExcelTableauHubSpotJIRA

Industry Keywords

HealthcareHME ProvidersDigital OrderingOperational EfficiencyChange ManagementInteroperabilitySaaS PlatformsPatient OutcomesTransformation RoadmapsTechnical Integration

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Lead end-to-end project management for onboarding HME Providers of medical equipment and supplies to the Parachute Platform.
Partner with HME Provider leaders to drive digital ordering growth using a consultative approach tailored to customer goals and operational needs.
Delegate and oversee project tasks assigned to Implementation Associates, ensuring accurate and timely completion.
Implement product features including AI Intake, documentation, and signature requests.
Work with HME Providers, Sales, and Customer Success to optimize activation strategies, coordinate milestones, set objectives, and track performance metrics.
Develop, interpret, and present actionable data insights to guide partnerships and support decision-making.
Identify and execute process improvements to increase onboarding and operational efficiency.
Collaborate with customers on new product launches, communicate product benefits, gather feedback, and advise the Product team.
Lead customized demos and training sessions using change management techniques.
Develop expertise in platform interoperability and consult on API integration best practices.
Guide customers through technical implementations to facilitate efficient integration and scalability.

Requirements

What you’ll need

Passionate about improving patient outcomes & operational efficiencies through digital transformation in a traditionally manual (fax & paper) industry.
Process-oriented with experience developing and executing transformation roadmaps.
Strong analytical thinker who leverages data to solve problems and drive decisions.
Proactive, adaptable, and solutions-focused self-starter.
Experienced in leading cross-functional projects, especially involving technology adoption or process modernization.
Consultative and customer-centric mindset, with the ability to communicate complex ideas clearly.
Excited by AI and digital tools as levers for systemic improvement.
3+ years of experience in consulting, digital transformation, or project-based work in healthcare or health tech.
Proven experience implementing or managing healthcare or SaaS platforms.
Exposure to AI solutions, digital workflow automation, or system interoperability is a strong plus.
Comfortable with tools such as Excel (advanced), Tableau, HubSpot, JIRA; experience with API integrations is a plus.
Thrives in fast-paced, evolving environments and is able to quickly come up to speed on technical topics.
Must be legally authorized to work in the United States at the time of application and for the duration of employment.
This role is not eligible for employer visa sponsorship.

Benefits

Comp & perks

Medical, Dental, and Vision Coverage: Comprehensive plans with options for low-to-no-cost premiums.
Employer HSA Contribution: Company-funded contributions to your Health Savings Account.
401(k) Retirement Plan
Equity Incentive Plan
Annual Company-Wide Bonus: Opportunity for up to 15% bonus based on company performance.
Remote-First Culture: We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces.
Flexible Vacation Policy
Summer Fridays: 5 additional Fridays off during the summer (separate from PTO).
Home Office and Wellness Stipend
Monthly Internet Stipend
Annual Learning and Development Stipend