Parachute Health

Implementation Specialist

• Lead end-to-end project management for onboarding HME Providers of medical equipment and supplies to the Parachute Platform.
• Partner with HME Provider leaders to drive digital ordering growth using a consultative approach tailored to customer goals and operational needs.
• Delegate and oversee project tasks assigned to Implementation Associates, ensuring accurate and timely completion.
• Implement product features including AI Intake, documentation, and signature requests.
• Work with HME Providers, Sales, and Customer Success to optimize activation strategies, coordinate milestones, set objectives, and track performance metrics.
• Develop, interpret, and present actionable data insights to guide partnerships and support decision-making.
• Identify and execute process improvements to increase onboarding and operational efficiency.
• Collaborate with customers on new product launches, communicate product benefits, gather feedback, and advise the Product team.
• Lead customized demos and training sessions using change management techniques.
• Develop expertise in platform interoperability and consult on API integration best practices.
• Guide customers through technical implementations to facilitate efficient integration and scalability.

Implementation Manager

Revenue Operations

• Directly manage and develop Parachute's Enablement Directors, establishing operating rhythm, goals, and career growth.
• Hire, onboard, and develop future enablement team members as the function scales.
• Set standards for enablement excellence and coach the enablement team.
• Own and operationalize the Enablement Program across Supplier, Health System, Clinician Activation, and Payor sales motions.
• Own new-hire onboarding and ramp for BDR and AE roles, reducing time-to-first-deal and time-to-quota.
• Track seller productivity, including activity quality, pipeline generation, and quota attainment.
• Drive HubSpot adoption and consistent pipeline-data hygiene.
• Build and maintain sales playbooks, including Lead Attack speed-to-lead playbooks.
• Own the Supplier Sales Rep program, including curriculum, certification, and materials.
• Build Channel Enablement for the broader partner ecosystem.
• Measure partner-sourced activity and productivity.
• Build content architecture and certification programs for seller-facing roles.
• Partner with Product Marketing, Product, and Revenue Operations on current messaging, positioning, and talk tracks.
• Run call reviews, deal coaching, and skill-building based on real pipeline and calls.
• Train frontline sales leaders and coach sales leaders directly.
• Diagnose skill gaps and create targeted development programs.
• Use Gong and pipeline data to identify effective field practices and create repeatable coaching.
• Collaborate with Revenue Operations, Revenue Systems, Data Analytics, Sales, Customer Success, Marketing, and Product to translate strategy into execution.
• Build and manage KPIs for enablement performance and supported sales teams.
• Represent Enablement in planning cycles and provide a seller's-eye view.

VP of Revenue Enablement

Events

• Own the annual events portfolio strategy across HME suppliers, clinicians, health systems, and payers
• Manage the events budget and recommend where to increase, hold, or cut spend
• Run event execution end-to-end, including logistics, booth and asset management, staffing coordination, and on-site presence
• Partner with Growth Marketing, Revenue Operations, Sales, and Account Management to route event leads into campaigns and timely follow-up
• Own lead capture, ROI tracking, and event attribution
• Lead the design and execution of Parachute-owned events, including customer advisory boards
• Manage external vendors supporting asset storage/shipping, lead capture tooling, and event staff
• Support Sales and Account Management with merchandise and collateral for key prospect and customer accounts

Events Marketing Manager

Account Executive

• Activate new users on the Parachute Health platform to exceed monthly, quarterly, and yearly sales targets
• Conduct outbound calls, emails, and demos to prospective clinicians and users at ambulatory facilities
• Respond to and nurture inbound sales opportunities
• Maintain and manage opportunities in the CRM, including communications, next steps, sales stages, processes, and workflows
• Demonstrate the Parachute Health platform and explain interactions or integrations with prospects’ EMR systems and network suppliers
• Develop and execute strategies to generate and nurture sales opportunities
• Build and maintain relationships with decision-makers and stakeholders
• Serve as a trusted advisor by providing tailored insights and recommendations
• Collaborate with marketing, customer success, and product teams
• Provide feedback on customer needs and market trends
• Analyze sales metrics and performance data to continuously improve strategies and outcomes

Implementation Manager

VP of Revenue Enablement

Events Marketing Manager

Clinical Account Executive