Senior Product Manager, Provider Experience

. Enable providers to elevate the patient experience while giving them more time to focus on care .

Posted 10/15/2026full-timeRemote • United StatesSenior💰 $170,000 - $220,000 per yearWebsite

Key responsibilities & impact

Enable providers to elevate the patient experience while giving them more time to focus on care
Work with the product team, stakeholders, customers, current partners, and potential partners on research, feedback collection, business development, product planning, and roadmap development
Define product release slices for clinician experience and optimize time to value
Measure and analyze product success/failure metrics and align them with business goals
Align the product team on strategy and prioritize work to maximize user outcomes, customer satisfaction, and business growth
Create roadmaps, product briefs, and other artifacts to unify the organization
Support the team through product build and launch
Manage milestones and deliverables
Define and measure success metrics and customer feedback loops
Partner with Engineering, Design, Customer Success, Implementation, Marketing, and Operations
Drive adoption and engagement across health systems and clinician practices
Identify onboarding and ordering friction using usage data and help make Parachute the default way clinicians order HME
Coordinate across the organization, customers, and partners to articulate and execute product decisions

What you’ll need

7+ years of product management experience
Located within the United States
Willingness to travel to customer sites and/or conferences (1–2 trips per quarter)
Excellent communication and collaboration skills
Analytical, results-oriented approach and ability to use data to clarify decisions
Ability to prioritize in a complex healthcare landscape and maintain a user-focused approach
Experience driving software products forward and making decisions under uncertainty
Bachelor’s Degree in a technical, scientific, or quantitative field, or equivalent experience (nice to have)
Healthcare background and knowledge of healthcare complexity (nice to have)
Experience with EHR integrations or healthcare data standards, including HL7 and FHIR (nice to have)
Experience in a fast-paced startup environment (nice to have)
Legally authorized to work in the United States at the time of application and for the duration of employment
This role is not eligible for employer visa sponsorship

Comp & perks

Medical, Dental, and Vision Coverage: Comprehensive plans with options for low-to-no-cost premiums.
Employer HSA Contribution: Company-funded contributions to your Health Savings Account.
401(k) Retirement Plan
Equity Incentive Plan
Annual Company-Wide Bonus: Opportunity for up to 15% bonus based on company performance.
Remote-First Culture: We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces.
Flexible Vacation Policy
Summer Fridays: 5 additional Fridays off during the summer (separate from PTO).
Home Office and Wellness Stipend
Monthly Internet Stipend
Annual Learning and Development Stipend