Front Office Manager

Paradigm Oral Health

. Oversee the general administrative functions and activities of the front office .

Posted 10/28/2026full-timeLouisville • Kentucky • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative and clerical skills with a focus on enhancing patient experience and maintaining office efficiency. Proficient in managing front-office operations, team coordination, and delivering exceptional customer service.

Highest-signal resume keywords

Administrative ExperienceMedical Or Dental ExperienceMicrosoft Office Suite ProficiencyExcellent Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clerical SupportOffice Management ProceduresTypingFilingInventory Management

Soft Skills

Interpersonal SkillsCustomer Service SkillsTime Management SkillsProblem-Solving Skills

Industry Keywords

Front Office ManagementPatient ExperienceTeam CoordinationProfessionalism

About the role

Key responsibilities & impact

Oversee the general administrative functions and activities of the front office
Partner with the clinical team to ensure the best possible patient experience
Oversee daily front-office work activities and patient flow
Hire, onboard, and coordinate training schedules for new front-office team members
Assist with disciplining team members in accordance with company policy
Provide annual reviews for front-office team members
Create front-office team-member schedules
Maintain office equipment, including cleaning, maintenance, and repairs
Provide clerical support to assist the front office as needed
Maintain proper inventory of office supplies
Maintain the highest standard of professionalism and customer service
Perform other related duties as assigned

Requirements

What you’ll need

High school diploma or equivalent required
College education preferred
Two years of administrative and clerical experience required
Medical or dental experience required
Basic office skills such as typing and filing
Proficient with Microsoft Office Suite or related software
Extensive knowledge of office management procedures
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to quickly find solutions that enhance the patient experience
Ability to work cross functionally with other team members

Benefits

Comp & perks

Medical (including Virtual Care), Dental, and Vision Coverage
Employee Assistance Program (EAP)
Uniforms/Scrubs provided
Competitive pay
Bonus potential
Annual merit reviews
401(k) Plan w/Company Match
Health Savings Account (HSA) with HDHP health plans
Basic and Supplemental Life Insurance
Spouse and Child Life Insurance
Paid Vacation (Starting at 2 weeks)
6 Annual Paid Holidays
Short Term and Long Term Disability Plan