Scheduling Coordinator

Paradigm Oral Health

. Provide concierge-level customer service to patients, referring offices, and team members by phone, in person, and via electronic communication .

Posted 9/22/2026full-timeTexarkana • Texas • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on patient satisfaction and efficient appointment scheduling. Maintains confidentiality in accordance with HIPAA while managing patient flow and maintaining a professional reception area.

Highest-signal resume keywords

Customer Service ExperienceUnderstanding Of Dental TerminologyAppointment SchedulingOrganizational SkillsHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Office SkillsTypingFilingPatient Chart PreparationPatient Flow Management

Soft Skills

Friendly PersonalityInviting PresenceAttention To Detail

Certifications & Qualifications

High School Diploma Or EquivalentE-Verify Work Authorization

Industry Keywords

Concierge-Level Customer ServicePatient SatisfactionConfidentialityReception Area Management

About the role

Key responsibilities & impact

Provide concierge-level customer service to patients, referring offices, and team members by phone, in person, and via electronic communication
Greet patients and visitors immediately upon arrival with a friendly demeanor
Answer the phone promptly
Schedule appointments to optimize patient satisfaction, provider time, and use of exam and treatment rooms
Prepare a daily schedule for each provider
Prepare patient charts
Manage patient flow to reduce patient wait time
Assist patients as necessary
Maintain the reception area in a neat and orderly condition
Maintain professional relationships with referring offices
Maintain confidentiality of all information in accordance with HIPAA
Perform other related duties as assigned

Requirements

What you’ll need

High school diploma or equivalent required
One year of customer service experience required
Understanding of dental terminology
Friendly, inviting, and professional personality and presence
Basic office skills such as typing and filing
Good organizational skills
Attention to detail
E-Verify work authorization verification for employment in the United States

Benefits

Comp & perks

Competitive Pay
Bonus potential
Annual Merit Reviews
Paid Time Off
401k Plan with Company Match
Health Savings Account (HSA) with HDHP health plans
Medical coverage including Virtual Care
Dental coverage
Vision Coverage
Basic and Supplemental Life Insurance
Short-Term Disability
Long-Term Disability
Employee Assistance Program
BLS/CPR Certification
Career Path Advancement to Clinical or Management positions
National Discount and Rewards Marketplace