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Paradigm Oral Health

Scheduling Coordinator – Oral Surgery

Paradigm Oral Health

. Provide concierge-level customer service to patients, referring offices, and team members by phone, in person, or electronic communication .

Posted 9/19/2026full-timeSouth Jordan • Utah • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on patient satisfaction and efficient appointment scheduling. Maintains confidentiality and professionalism while managing patient flow and office organization.

Highest-signal resume keywords
Customer Service ExperienceDental Terminology UnderstandingOrganizational SkillsAttention to DetailHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Appointment SchedulingPatient Chart PreparationBasic Office SkillsTypingFiling
Soft Skills
Friendly DemeanorProfessional PresenceInviting Personality
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Patient Flow ManagementOral Surgery ExperienceConfidentiality

About the role

Key responsibilities & impact
  • Provide concierge-level customer service to patients, referring offices, and team members by phone, in person, or electronic communication
  • Greet patients and visitors immediately upon arrival with a friendly demeanor
  • Answer phones promptly
  • Schedule appointments to optimize patient satisfaction, provider time, and use of exam and treatment rooms
  • Prepare a daily schedule for each provider
  • Prepare patient charts
  • Manage patient flow to reduce wait times
  • Assist patients as necessary
  • Maintain the reception area in a neat and orderly condition
  • Maintain professional relationships with referring offices
  • Maintain confidentiality in accordance with HIPAA
  • Perform other related duties as assigned

Requirements

What you’ll need
  • High school diploma or equivalent required
  • One year of customer service experience required
  • Understanding of dental terminology
  • Friendly, inviting, and professional personality and presence
  • Basic office skills such as typing and filing
  • Good organizational skills
  • Attention to detail
  • Previous oral surgery experience is a plus but not required
  • Must be authorized to work in the United States, as verified through E-Verify

Benefits

Comp & perks
  • Competitive Pay
  • Bonus potential
  • Annual Merit Reviews
  • Paid Time Off
  • 401k Plan w/Company Match
  • Health Savings Account (HSA) with HDHP health plans
  • Medical (including Virtual Care), Dental and Vision Coverage
  • Basic and Supplemental Life Insurance
  • Short & Long-Term Disability
  • Employee Assistance Program
  • BLS/CPR Certification
  • Career Path Advancement to Clinical or Management positions
  • National Discount and Rewards Marketplace