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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail while managing patient insurance information and doctor schedules. Effectively communicates treatment options and costs to patients, ensuring compliance with HIPAA regulations.
Highest-signal resume keywords
Customer Service ExperienceUnderstanding Of Dental TerminologyEffective Communication SkillsOrganizational SkillsLeadership And Problem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Office SkillsPatient Payment CollectionTreatment Plan DevelopmentHIPAA Compliance
Soft Skills
Attention To DetailAbility To Work Cross Functionally
Certifications & Qualifications
High School Diploma Or Equivalent
Industry Keywords
Medical ExperienceDental ExperienceOral Surgery Experience
About the role
Key responsibilities & impact- Update and maintain patient insurance information
- Maintain the doctor schedule to ensure efficient use of the doctor’s time
- Partner with the clinical team to ensure an excellent patient experience
- Adhere to deadlines and prioritize work against the patient schedule
- Collect patient payments effectively and professionally
- Understand doctor treatment recommendations and develop treatment plans from diagnosis
- Communicate treatment options and associated costs to patients
- Maintain confidentiality of all information in accordance with HIPAA
- Perform other related duties as assigned
Requirements
What you’ll need- Highschool diploma or equivalent required
- One year of customer service experience required
- Medical or dental experience preferred
- Understanding of dental terminology
- Basic office skills such as typing and filing
- Good organizational skills
- Attention to detail
- Leadership and problem-solving skills
- Effective communication skills
- Ability to work cross functionally with other team members
- Previous oral surgery experience is a plus but not required
- Must be authorized to work in the United States, as verified through E-Verify
Benefits
Comp & perks- Competitive Pay
- Bonus potential
- Annual Merit Reviews
- Paid Time Off
- 401k Plan w/Company Match
- Health Savings Account (HSA) with HDHP health plans
- Medical (including Virtual Care), Dental and Vision Coverage
- Basic and Supplemental Life Insurance
- Short & Long-Term Disability
- Employee Assistance Program
- BLS/CPR Certification
- Career Path Advancement to Clinical or Management positions
- National Discount and Rewards Marketplace