Treatment Coordinator

Paradigm Oral Health

. Update and maintain patient insurance information .

Posted 9/30/2026full-timeWest Des Moines • Iowa • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in managing patient insurance information and doctor schedules while ensuring compliance with HIPAA regulations. Possesses strong communication skills to effectively convey treatment options and costs to patients, alongside a solid understanding of dental terminology.

Highest-signal resume keywords

Patient Insurance ManagementCustomer Service ExperienceDental Terminology UnderstandingEffective Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Office SkillsTypingFilingTreatment Plan DevelopmentPayment Collection

Soft Skills

Attention to DetailLeadership SkillsProblem-Solving SkillsCross-Functional Collaboration

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

HIPAA CompliancePatient ExperienceMedical ExperienceDental Experience

About the role

Key responsibilities & impact

Update and maintain patient insurance information
Maintain doctor schedule to ensure efficient use of the doctor’s time
Partner with the clinical team to ensure an excellent patient experience
Adhere to deadlines and prioritize work against the patient schedule
Collect patient payments effectively and professionally
Understand doctor treatment recommendations and develop treatment plans from diagnosis
Communicate treatment options and associated costs to patients
Maintain confidentiality of all information in accordance with HIPAA
Perform other related duties as assigned

Requirements

What you’ll need

Highschool diploma or equivalent required
One year of customer service experience required
Medical or dental experience preferred
Understanding of dental terminology
Basic office skills such as typing and filing
Good organizational skills
Attention to detail
Leadership and problem-solving skills
Effective communication skills
Ability to work cross functionally with other team members
Must be authorized to work in the United States, as verified through E-Verify

Benefits

Comp & perks

Competitive Pay
Bonus potential
Annual Merit Reviews
Paid Time Off
401k Plan w/Company Match
Health Savings Account (HSA) with HDHP health plans
Medical (including Virtual Care), Dental and Vision Coverage
Basic and Supplemental Life Insurance
Short & Long-Term Disability
Employee Assistance Program
BLS/CPR Certification
Career Path Advancement to Clinical or Management positions
National Discount and Rewards Marketplace