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Tech Stack
Tools & technologiesPythonSQL
About the role
Key responsibilities & impact- Assist in developing operational solutions to evaluate complex business risk issues
- Find solutions to automate and streamline operations processes, leading efforts to build in-house solutions or find external vendors
- Conduct reviews to assess risk factors for high-priority merchants
- Troubleshoot and resolve payment issues with merchants while providing high-quality service via email and phone
- Manage cross-functional work streams with customer support, data science, compliance, and engineering teams
- Improve the merchant experience and grow capital originations
- Review current processes and provide feedback on improving product operations and Parafin
- Work with partners to identify areas of risk and investigate fraudulent behavior
- Use data-driven analysis to identify optimization and growth opportunities
Requirements
What you’ll need- 3 - 5 years of work experience
- 2 - 3 years of operational experience working in a fintech startup, bank, or payments company
- Strong understanding of payments
- Excellent communication skills
- Strong quantitative / detail-oriented background
- Thrive in an entrepreneurial environment
- Experience with fraud/ risk management preferred
- Strong understanding of, or desire to learn, about a capital or lending product preferred
- Fluency in, or desire to learn, data analysis skills and tools, such as SQL / R / Python preferred
- Legally authorized to work in the United States without restrictions
- No current or future employment visa sponsorship requirement
- Comfortable with Parafin’s hybrid in-office work policy, requiring on-site work Tuesday through Thursday and remote work optional Monday and Friday
Benefits
Comp & perks- Equity grant
- Medical, dental & vision insurance
- Unlimited PTO
- Work-from-home flexibility
- Commuter benefits
- Free lunches
- Paid parental leave
- 401(k)
- Employee assistance program
