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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in inside sales and customer service, with a strong focus on consultative selling techniques and customer relationship management. Proficient in utilizing Salesforce for data management and tracking sales performance.
Highest-signal resume keywords
Inside Sales ExperienceCustomer Service ExperienceSalesforce ProficiencyConsultative Sales TechniquesBuilding Products Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TechniquesData EntryOrder FulfillmentMarket Trend AnalysisProduct Knowledge
Soft Skills
Strong Communication SkillsOrganizational SkillsTime ManagementAttention to DetailMultitasking Ability
Tools & Technologies
SalesforceCRM SystemsERP SystemsDigital Marketing ToolsVideo Conferencing
Industry Keywords
Building MaterialsCustomer InsightsLead OutreachUpsellingCross-Selling
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Develop new business within an assigned territory through cold and warm lead outreach, qualification, and follow-up
- Partner with Territory Managers to vet opportunities, gather account insights, and support territory growth strategies
- Maintain accurate customer and prospect data in Salesforce
- Promote new products and company programs using digital marketing tools, follow-up calls, webinars, and conference calls
- Serve as the primary point of contact for existing customers
- Handle sales inquiries, quotes, and order fulfillment
- Identify customer needs and recommend product solutions using consultative sales techniques
- Upsell and cross-sell products and programs
- Coordinate with logistics and purchasing teams to ensure seamless order execution and customer satisfaction
- Track daily, weekly, and monthly sales and profit goals and adjust strategies as needed
Requirements
What you’ll need- Bachelor’s degree preferred or equivalent industry experience
- Minimum of 2+ years of inside sales and/or customer service experience
- Proven experience managing direct customer interactions, including resolving concerns and providing solutions
- Strong verbal and written communication skills, with a customer-focused approach
- Ability to multitask in a fast-paced environment while maintaining accuracy and attention to detail
- Strong organizational, time management, and follow-up skills
- Ability to sit for extended periods while working at a computer and phone
- Ability to perform repetitive tasks such as typing and data entry
- Ability to communicate clearly via phone, video conferencing, and email
- Ability to pass pre-employment physical, drug screen, and background check
- Authorization to work in the United States
- Preferred: inside sales experience within the building products industry
- Preferred: working knowledge of CRM systems (Salesforce) and ERP systems (Infor preferred)
- Preferred: strong analytical skills with the ability to assess market trends, customer needs, and competitive pricing
- Preferred: understanding of building materials and basic installation processes
Benefits
Comp & perks- 401(k) Program
- Company-Paid Life Insurance
- Health, Dental, Vision, and Flexible Spending Insurance Plans
- Paid Holidays
- Paid Time Off (PTO)
- Positive Work Environment with supportive team members
- Bonus Incentives for employee referrals
- Ongoing product and market training
- Opportunities to develop consultative selling, closing, and account management skills
- Mentorship and clear pathways for growth
- Clear pathways to advance into Territory Manager or senior sales roles
- Continuous learning through product launches, sales programs, and leadership support
- Long-term career stability within a growing, employee-focused organization
- Employee-owned company
