Manager, Agent Architecture

Parloa

. Build and lead the Agent Architecture team .

Posted 10/16/2026full-timeRemote • United StatesMid-LevelSenior💰 $160,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading teams and managing AI agent development projects, with a strong focus on building scalable solution architecture and delivering high-quality conversational experiences. Proven ability to mentor and develop talent while effectively managing stakeholder relationships and project priorities.

Highest-signal resume keywords

Team LeadershipAI Agent DevelopmentConversation DesignProject ManagementREST API Integration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI Agent DevelopmentConversation DesignPrompt EngineeringREST API IntegrationJavaScript

Soft Skills

Team ManagementCoachingStakeholder ManagementJudgmentPrioritization

Industry Keywords

Scalable Solution ArchitectureEnterprise CustomersPerformance ReviewsOKRsCustomer Escalation

About the role

Key responsibilities & impact

Build and lead the Agent Architecture team
Hire Agent Architects, run weekly 1:1s, conduct performance reviews and career conversations, and create development plans
Set ramp expectations for new hires and coach Associate and mid-level Agent Architects
Set team goals and OKRs aligned with Professional Services priorities
Manage capacity and workload across concurrent engagements and surface resourcing tradeoffs
Represent Agent Architecture to Sales, Product, Engineering, customers, and partners
Guide customers through AI Agent implementations from strategic advice and scoping through end-to-end delivery
Serve as escalation point when agent performance degrades
Define and enforce AI agent quality standards through review
Document best practices and turn recurring field problems into structured Product feedback

Requirements

What you’ll need

Experience leading people as a formal manager, team lead, or through sustained mentorship with ownership of group growth and output
3+ years of conversation design and AI agent development experience
Track record of building scalable solution architecture and conversational experiences grounded in real user needs
Advanced prompt engineering skills
Experience integrating REST APIs
Experience working with JavaScript
Strong project and stakeholder management skills
Significant experience working with enterprise customers, including escalated or high-pressure situations
Sound judgment on capacity and prioritization
Ability to work in the USA; Parloa is an E-Verify employer in the USA

Benefits

Comp & perks

Performance-based variable component as part of OTE
Equity package