Parloa

Full-stack Engineer

• Work directly inside strategic enterprise customers and build software that makes their AI agents work in production
• Build customer-specific integrations and capabilities not covered by Parloa’s AMP platform
• Lead complex programmes with multiple workstreams and make architecture decisions spanning Parloa’s platform and the customer’s organization
• Build systems of record, telephony and contact-center integrations, state management, data readiness, multi-agent orchestration and retrieval
• Prototype unclear solutions quickly and decide whether they are worth pursuing
• Own production quality and security, including evaluations, production readiness, observability, incident playbooks, PII, access control and audit trails
• Debug live technical and model-behavior issues
• Grow customer accounts through additional use cases, business units and renewals
• Set delivery standards for engineers on complex accounts and identify capabilities that belong in the core product
• Mentor Product Engineers and participate in interviewing and hiring
• Establish standards for validating AI-assisted work before production deployment
• Represent Parloa with senior technical stakeholders, including principal engineers, architects and security leaders
• Write and review code weekly as an individual contributor

Staff Product Engineer

Content Creator

• Develop unconventional, social-first creative that earns attention
• Use generative AI to create videos, images, and new content formats
• Build recurring shows, characters, and series around Parloa, its customers, people, and industry
• Respond quickly to news, culture, trends, and industry conversations with relevant creative
• Turn executives and employees into compelling content by capturing their ideas, expertise, and personalities
• Partner with brand, social, product, and growth teams to bring larger creative ideas to life
• Own an experimental creative engine within the Parloa marketing team

Senior Content Creator, AI & Social

Solutions Engineer

• Lead the technical aspects of the sales cycle, from discovery and solution design through validation, Proof of Value, and Proof of Concept engagements
• Design scalable, enterprise-ready solutions tailored to customer needs
• Ensure solution feasibility and alignment with business goals
• Translate complex technical capabilities into clear business value for technical and non-technical stakeholders
• Partner with Enterprise Account Executives, co-own accounts, and support strategic sales initiatives within the territory
• Feed customer insights into Product and Engineering to shape the roadmap and improvements
• Collaborate with Sales, Professional Services, Product, and global Solution Engineering teams to ensure a seamless customer journey

Staff Product Engineer

Senior Content Creator, AI & Social

Lead/Senior Solution Engineer, CEE