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Customer Partnerships Manager
Parts Town. Maintain relationships with existing customers and strategically seek relationships with potential customers .
Posted 9/19/2026full-timeFort Wayne • Illinois • United StatesJuniorMid-Level💰 $63,236 - $94,467 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales and account management capabilities, with a focus on building and maintaining customer relationships. Proficient in utilizing Salesforce for CRM tasks and reporting, with a passion for driving revenue through effective prospecting and communication.
Highest-signal resume keywords
Sales ExperienceAccount ManagementCustomer Relationship BuildingSalesforce ProficiencyCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesBusiness DevelopmentAccount ManagementCRM Task LoggingProspectingRevenue GenerationAccount Research
Soft Skills
Self-MotivatedProactiveResilientPassionateFantastic Communication
Tools & Technologies
SalesforceExcel
Industry Keywords
Customer DevelopmentOutbound CallsPipeline BuildingCustomer ExperienceE-Verify
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Maintain relationships with existing customers and strategically seek relationships with potential customers
- Place a high volume of outbound calls to service company customers
- Achieve daily metrics for dials, talk time, and CRM task logging in Salesforce.com
- Integrate sales activities into the CRM for timely, accurate reporting
- Sell Parts Town solutions and value proposition to targeted customers
- Drive revenue by prospecting and building a pipeline
- Foster relationships with potential and existing customers in the assigned region
- Identify and develop new account opportunities through account research and prospect calling
- Research accounts to understand business issues and relevant information
- Report top opportunities weekly
- Lead monthly or bi-monthly book-of-business reviews with Marketing, Sales, and Customer Experience leadership
- Partner with Customer Experience team members to develop and grow customer relationships
- Educate customers on Parts Town resources and capabilities, including electronic resources, technical support, and manufacturer relationships
- Travel infrequently to customer events, up to a few times per year
Requirements
What you’ll need- 2+ years of sales, business development, customer development or account management experience
- Self-motivated, passionate, and hungry to make a big impact
- Proactive, taking initiative and following through
- Resilient and able to view rejection as an exciting challenge
- Passion for building relationships and forming personal emotional connections with customers
- Fantastic communication skills
- Proficient in English, verbal and written
- Excel proficiency is a bonus
- Familiarity with Salesforce is a bonus
- Must be qualified to work in the United States as an E-Verify employer
Benefits
Comp & perks- Quarterly profit sharing bonus
- Fitness center, game room and on-site food market
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Casual dress code
- Health insurance
- 401(k) and 401(k) match
- Employee assistance programs
- Time away
- Dental insurance
- Vision insurance
- Paid time off
- Paid sick time off
- Paid holidays
- Paid parental leave
- Professional development opportunities
- Infrequent travel to customer events, up to a few times per year